Tax Year Prior to 2020: Retirement Income Area

Forum|Forum|6 years ago
January 25, 2020
3 replies
0 views

At the 1099-R section of Retirement Plans | Wages and Income, I am getting a "The Retirement Income Area Will Be Ready Soon" warning. It says "We expect this form to be ready 1/21/2020." It is 1/25 today. Has anyone else seen this? Does Intuit have any updates as to when this will become available?

Critter

Level 15

Since you didn't post it ... if you are using the downloaded version make sure you ran an update.

And which form is not available ? They do get delayed and the program not always shows the updated dates ... check the charts here :

IRS Forms Availability Table for TurboTax Individual (Personal) Tax Products

State Forms Availability Table for TurboTax Individual (Personal) Tax Products

Fritzbr5925

Level 2

Turbotax has taken a big crap all over itself. Can't get past the retirement income being not ready no matter how many updates. (was supposed to be ready in January). Can't talk to a person. Can't get any help. To hell with T Tax after 20+ years. I'm heading off to something that works and has help.

Irene2805

Level 15

I agree about unable to enter income for 1099R.....TurboTax needs to make everyone aware

of the problem.

You should be able to enter your 1099-R in TurboTax. Please follow the suggestions listed in DoninGA's post, above.

If you're still having difficulty, you can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: https://support.turbotax.intuit.com/contact/
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

onthebendtenn

Level 2

It's now February 15th and the deluxe version I just downloaded today still has the same message and I can't entire 1099-r information. Have you gotten any update on this problem?