Your First message on this forum -
Turn off any virus protection and malware protection. Turn off windows firewall. Update the program. Click on Online. Click on Check for Updates. Close TurboTax. Re-boot the computer. Should be fixed.
Turn back on virus and malware. Turn on windows firewall.
If not fixed - contact support.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
