I have a turbo tax Deluxe disc. It is not allowing me to enter my1099R information at this time. When will it be updated so I can continue with my taxes?
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Have you updated your software to the latest release? The Form 1099-R has been available for several weeks.
Click on Online at the top of the desktop program screen. Click on Check for Updates.
I have updated my software but it still says the IRS is working on. Still says check back later??
@Karenburton1952 wrote:
I have updated my software but it still says the IRS is working on. Still says check back later??
Try this -
Save your tax return. Close the TurboTax program.
Re-start your computer.
After the computer has re-started then start the TurboTax program. See if the problem with the 1099-R is still occurring.
If it is then save your tax return. Close the TurboTax program. Uninstall the program and re-install.
Start TurboTax. The problem should be corrected.
I am so disgusted with Turbo Tax this year. I have uninstalled and re-installed 2 times with no luck. Finally I loaded my disc on another computer and the 1099-R finally loaded. I got to the very end of my return to review and I got a message that 1040 K-1 Form is not ready. What is going on?? What normally takes me 1 hour has taken me 3 days and I still haven't been able to file my return. I tried to return this disc to Amazon, but my time had run out for a return. $40.00 down the drain! I have been using Turbo Tax for over 6 years. I will probably look elsewhere next year.
Please contact TurboTax support for help with this issue.
What is the TurboTax phone number?
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