1099-R Box 14a for efiling New York State withholdings can not be greater than or equal to gross distribution or state distribution (nothing in box 16 on my form).

[Raki2u]

Thanks. This really solves the problem. Shame that till 2023, Intuit has still not fixed this Glitch.

[rickbarg]

I also had this problem.  Will NYS see the excess that I had withheld and give it to me or do I need to file an ammended return?

[Raki2u]

What did you Fill in Box 16? Turbotax will not let you eFile if Box 16 is Empty.

[CatinaT1]

You can put the same amount that is in box 1 in box 16.

[rickbarg]

Thanks, I realize that now.  Box 16 was blank on my 1099-R so I didn't enter anything there in TurboTax.  I wish it had been more clear when I will filling in the boxes.  My current problem is getting the money back from NYS!  Do you know if they will "see" the excess and send me a check for that amount or if I need to file an amendment?  Is there an easier way to do this?

[lmeltser2]

Here I am in 2025 and I ran into the same problem.  I talked to THREE live agents last night and none of them know what the fix was to that 14 can't be greater than 16 NYS error code that popped up in the end.  While I was on hold for the 3rd person, I read this forum and putting the value of box 1 (though it seems it should have been the slightly lower value of 2a on one of my 2 1099r forms) did the trick.

Four years after you posted about this known problem, that I spent 44 minutes filling out the tax questionnaire and basically 2hours going around in circles with phone agents having me delete and reenter my whole 1099r forms 3 times  is NOT OK. Why those agents didn't know that 16 can't be blank in NY I don't know. But from all the complaints in this forum, it's clear it's a known issue and Turbotax has chosen NOT to fix it.  Paying more than 200 for this experience wasn't awesome. 

[Raki2u]

AGREE, Whole Heartedly.

[schuckb]

Very diplomatic of you to say the process was not awesome 🙂  Unacceptable IMHO.  It should be fixed by now.  Sorry to hear of your inconveniences.

When I do my annual withdrawal now, instead of taking the entire $150 or so and apply it completely to my NYS withholding, I keep $1 for me. In that way I don't have that empty box. Very silly.