If the direct deposit information is your social security number, your refund is being sent been applied to your Turbo Visa Debit Card issued by Green Dot.
You should review the following information:
- I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login
- I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.
Due to unprecedented traffic you may experience some delays on the site or phone line. Everyone is anxious to get their stimulus money, your patience is appreciated.
For additional questions, including how to receive a check, please use the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/
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