Refund Adjusted

[fw981]

My refund calculation from Turbotax is more than $3000 but IRS deposited $585.  Checking my refund status on the Turbotax account I'm told my Social Security was in error and IRS recalculated it, which does not make since as I reported what was on the SSA-1099 for my wife and me.  Are you able to learn more?  I would like to know what the error they are talking about is and how it happen.  Thanks.

[xmasbaby0]

The IRS will send you a letter explaining what they changed.   We have seen that there have been some users who made mistakes with a screen for Social Security that asks if they lived in a different country and received SS.

[fw981]

I'm not sure you gave me the right answer to my situation.  TurboTax said my refund would be $3600, IRS deposited to my checking $585.  Why?  That is what I'm trying to find out.  Is there a IRS customer service number I can call?

[KeshaH]

The IRS will send you a notice explaining changes to your return that adjusted your refund. You can also contact the IRS directly (click here for contact information) to see if they will explain the changes to you.