Which TurboTax program are you using?
The TurboTax online web-based editions?
Or the TurboTax desktop CD/Download editions installed on a personal computer? If the desktop editions, which operating system, Windows or Mac?
And the income information never shows on your Form 1040 Lines 4a and 4b or Lines 5a or 5b?
What is the code in box 7 of the 1099-R?