I signed up for the full tax help and was contacted by a representative on 2/11 On 2/12 she indicated the need for a few more documents and if she had them by 2/15, it was likely I would be read

posted

We do not arrange “live” expert calls for you from the user forum, nor do we know anything about what your "expert" has done.

You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 9 p.m. Pacific time.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**