TurboTax asks "Was this a Qualified Disaster Distribution?" I selected "No, this was not a Qualified Disaster Distribution." When I click Continue, it asks "Is this a qualified distribution for the purchase or construction of a main home in certain disaster areas?" and I selected "No, this is not a qualified distribution." When I select Continue, it says "What type of disaster affected Clint in 2017?" and then underneath that "For the Qualified 2017 Disaster Distribution Clint reported, we need to know what type of disaster you were affected by." Then it is telling me to select hurricanes, wildfires, etc. I feel like this must be a glitch, but how can I get it fixed? I've gone back many times and confirmed what options I selected, and I selected exactly what I said above. I don't see a way to report this. The only option to talk to TurboTax customer support appears to cost $80, which I'm not going to pay when it appears to be a technical issue on their end. Any advice would be greatly appreciated.
TurboTax is aware of this issue and is currently working on a solution.
As a workaround, you can answer "no" to the question "Was this a Qualified Disaster Distribution?" and when asked "What type of disaster affected you in 2017?" leave the selection blank and hit continue. This will not affect any calculations and you will be able to E-file.
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