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Please be aware, the Child Tax Credit is phased out if your modified adjusted gross income (AGI) is more than,
Please see What is the Child Tax Credit? for additional information.
If this doesn't apply to you then verify your entries in the Child Tax Credit section:
You can see your remaining Child Tax Care Credit amount on line 28 of Form 1040.
You mentioned $2800. I wonder if you are confusing the $1400 per person stimulus check you got for a married couple with the advance child tax credit payments made between July and December.
Letter 6475 shows the stimulus checks---the one for $1400 per person --- those went out starting in mid-March of 2021. Each of you would have received a letter 6475 for those checks. The IRS divides the amount in half for each spouse's letter. If you had two dependents then the total of those payments would have been 4 x $1400 = $5600. So you would each have a letter 6475 for $2800.
You enter the information about Letter 6475 in Federal Review for the recovery rebate credit.
Letter 6419 shows the amount of advance child tax credit you received during 2021---the monthly payments of either $250 or $300 per child--depending on their age. If your kids were 6 or older then you probably got $500/month x 6 = $3000. The remaining amount---unless your income is too high---should be $3000. You should see $3000 on line 28 of your Form 1040.
You enter the information from letters 6419 for the child tax credit:
Federal>Deductions and Credits>You and Your Family>Child Tax Credit
If you are still not sure----check your bank account for the deposits made last year. And check your IRS online account for BOTH spouses.
https://www.irs.gov/payments/your-online-account
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