There
are 2 free products that active military can use that I will tell you
about, but you are not in either of them.
You appear to be using
"Live Deluxe" which is a paid upgrade to Deluxe that has on-demand
live help from a CPA/EA tax pro during preparation and a final review
of your return, which they will sign. Live Deluxe is 119.99 for a Federal return, and 44.99
for a State return. If you want a free product, you'd first have to clear and start over and then use the Military discount
site. If you wish, here's how to remove "Live" and get back to regular
Online TurboTax.
https://ttlc.intuit.com/questions/4140092-how-do-i-remove-turbotax-live
Regular Deluxe has free Federal and State returns for
E1-E5 pay grades or a small discount in higher products. Higher pay
grades get a small discount in Deluxe and higher products. You should sign in each time at the
military page at this link. There is a SIGN IN link at the top right on that page.
https://turbotax.intuit.com/personal-taxes/online/military-edition.jsp
There
is another free product that all military pay grades can use called
TurboTax Free File Program, which is free for both Federal and State
returns. There are no fees or upgrades. It can prepare all the usual Federal forms. You have to meet ONE qualification:
1) Active military with military W-2 and a 2018 AGI of $66,000 or less
2) Any other filers with 2018 AGI of $34,000 or less
3) Anyone eligible for EIC (earned income credit.)
See this FAQ for more info:
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-programIf
desired, here's how to switch and start over in TurboTax Free File
Program.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program
