H&B 2019 continues to ask for a revisit to Depreciation for Schedule E

[rkschmidt]

I started return before all forms were final. Now when I go to personal tab, click on Federal Review, it tells me to revisit Depreciation for Schedule E. No date for newer forms is given. If I review all info for all properties, this message persists. By trial and error, I found deleting 2 particular properties, the message goes away. One of those has had no changed asset info since 2012. Also, saving to pdf has the bookmark for Schedule E going back to the summary page. No errors show up in any checks.

Where do I go to get this resolved. screen capture shown

[Carl]

Since you deleted two of the rental properties, fixing it is a moot point. You can't fix what is no longer there. Fortunately, you're using the desktop version. (This would be a nightmare if you did this in the online version). Unfortunately, you can't import the rental data for the deleted properties without completely starting your 2019 tax return over from the start.

So you'll need to delete the .tax2019 file in the documents/turbotax directory and start all over now. Trying to re-enter the two properties manually is perfectly doable *IF* you have the 4562's that print in landscape format, for those properties from your 2018 return. But a manual re-entry will take more time than just starting over from scratch.

[rkschmidt]

No, wrong solution. Of course I deleted the two properties in a copy of the file trying to find out where the problem lies. I don't feel manually reentering data from these is the right solution for a bug in the software.

[lbusdoor90]

I didn't delete my sole rental property but I continue to get the same "revisit" message despite manually entering all the relevant data for the property for 2019 and importing its 2018 data. I also don't think starting over is an option. 

[gcheimis]

Same issue.  How do you get bugs actually fixed with this software?

[lbusdoor90]

Can we ignore it? When I run the Smart Check on my federal return, it says no errors. Does that mean the depreciation was calculated correctly and applied despite it begging us to revisit the Schedule E?

[rkschmidt]

After spending 1 1/2 hours on the phone with tech support, escalating to the next level got me a call back from someone that had no knowledge of what the first person had done. They said they would call back and never did. I called back 2 days later got disconnected in the wait queue, called back and got someone who was interested in getting a knowledgable person to help me, but they never called back either. So no help yet after 3 hours on hold and talking.

[lbusdoor90]

Awesome (<sarcasm). Maybe the folks on the other end are too busy with the Iowa caucus app disaster.

[gcheimis]

Figured it out.  Go to show Forms and find Form 4562.  Delete it and then go back and re-do the depreciation section of the entry for the rental properties.  It will re-calc the form and error goes away.  Seems to clear up the depreciation error for any schedule.

[lbusdoor90]

Worked like a charm. Thanks!