Error: Gross Sales Price shouldn't be less than zero

[Dovjm1980]

I tweeted and messaged a representative from turbo tax, we shall see.

[mburckardt]

Yeah, if this persists for 2022 tax year, I plan on using that last method (using the "summary" entry and then uploading the PDF separately) next time.

For this year, I just decided to print the thing and mail that in today and pay via MA TaxConnect which wasn't so bad. Still, disappointing that I had to do this instead.

Overall, my customer impact was partial loss of product value in that:

* I was able to file my Federal Taxes via e-File

* I was able to use TT's GUI to make a printable tax return and mail that to MA DOR

* I was NOT able to file my MA Taxes via e-File

Would this stop me from using the product again? No. But would it affect a NPS survey given to me? Absolutely. My mood on the given day would probably, decide whether I slipped them a 7+ or not. Would it negatively affect my likelihood of suggesting this to others who sell options contracts? Absolutely.

[passionyang]

I have the same issue when filing MA tax. My code is 1016160.

[Trash_Software_User]

I interacted with an agent and got nowhere unfortunately. 

[Trash_Software_User]

@PatriciaV You left us out to dry.  You've been posting on so many other topics.

Care to come back and at least apologize for promising a fix on Friday and then not delivering? You screwed over a lot of people.

[Dovjm1980]

I never post on Twitter but figured why not.

https://twitter.com/Stockwhiz2/status/[phone number removed]2932742?t=MdTzWmi8IyZqp8aQUSfUzg&s=19

[ask4babs]

When I open the form where the “error” is located (MA Cap Gn/Lss Wks), I am unable to make any changes to it. Can anyone please, please help me with this? All I want to do is swap the two number in one (one!!) entry … and I can’t. Am I looking in the wrong place? Can anyone give me the step-by-step to manually make the change I need, since TT is apparently not going to bother fixing this problem?  I’m losing my mind here. TIA

[tokinb]

Right click and click override

[ask4babs]

Thanks @tokinb -- alas, that's not working for me. I probably should have said I have the desktop version and I'm on a Macbook Pro, in case that makes any difference. At this point it looks like I'm just going to have to paper file. And never use TurboTax again. 

[BriGuy832]

Just heard back from Corporate:

"When I notified you of the update, the date I was provided for the fix was 4/15.  After reviewing the investigation, the date for the update in the TurboTax program has been changed from 4/15 to 5/6.

Here’s a copy of the email that was sent to users experiencing this issue:

“We are still working to resolve this issue in TurboTax to allow you to file your return electronically. Currently our ETA for a fix is within 3 weeks.

With the Tax deadline coming up we urge you to file an extension for MA and pay any tax due before 4/18/22.

A Second option is to print and mail your return to MA by 4/18/22.

Once the issue is resolved we will inform you.” "

[jkirktt57]

Gave up waiting, e-filed my Fed return and paper mailed my MA state return. To state that there would be a fix just before the deadline then let the deadline pass with out a fix or ANY update from Turbotax is ridiculous!

Really hard to understand.

[deepsom]

This is what I did to work it around 

Instead of importing all fidelity transactions, I just entered the top-level summary as that still puts the right gain/loss at the top level  - the downside is you have to mail the 1099B to IRS within 3 days of acceptance. however, I was able to file the return. 

[Kate20220418]

Hello Tax Expert,

My token #1019015. I have the same issues and I have 157 transactions.

Please help me to solve this issue.

Thank you so much,

Kate

[catharsis]

@BriGuy832 

Thank you for sharing that. Guess I'll file an extension - first time ever. I might fiddle with the work-arounds first but I'm not exactly a tax pro, which is why I use Turbo. 😉

[jonathan831]

Same problem. Glad I found this forum, and realized I'm not going crazy.

What a pain though..... lost so many nights of sleep.

I be printing the docs and mailing in.

Same here, I'm in MA.

Seems like a MA issue, why can't they fix this quick if other states are fine. Shouldn't take that long.