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Level 2

I didn´t complete my tax

Hello, I haven´t file before and I think I didn´t complete my return successfully, I can´t get any status of my return. What can I do? please help me

2 Comments
Level 15

I didn´t complete my tax

Specifically why do you think you didn't file your tax return? Did you use TurboTax? If so, did you use the online version of the program? Or did you use the CD version of TurboTax that you installed on your computer?

Level 9

I didn´t complete my tax

It would help if we had more specific information on why you think you did not complete your tax return.  Did you enter all of your personal information, all of your income information, and then did you go through all of the FILE section?  Did you choose a way to receive your refund, and then click a big orange button that said "Transmit my return now?"  If you did not click that button, then you did not e-file.

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

If your return was accepted, then in order to check on it at the IRS site you have to use the correct information, or nothing will show up there.

 

You need your filing status, your Social Security number and the exact amount  (line 20a of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund