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Try clearing your cache and deleting your cookies. This usually resolves looping errors.   
Even if you are using the amount from your IRS account, there are still some situations that could affect what AGI number you use.  Some of those situations are:   If you amended your return y... See more...
Even if you are using the amount from your IRS account, there are still some situations that could affect what AGI number you use.  Some of those situations are:   If you amended your return you must use the AGI from your original 2024 tax return. Make sure that you entered the number was entered correctly without rounding.  If you filed your return after November 10, 2025 enter $0 as your prior-year AGI. For more ideas that could help you find out what your AGI is, refer to the following TurboTax help article:   How do I find last year's AGI?
I am finishing up filing and chose file state and federal together,but I want to change that option to file state separate and file federal separate, how do I get back to that option
I totally agree with you. Lifetime TurboTax user, however NOT anymore. I don't know what happened to them, but I am definitely switching to another online tax service. Sorry TurboTax, you lost a life... See more...
I totally agree with you. Lifetime TurboTax user, however NOT anymore. I don't know what happened to them, but I am definitely switching to another online tax service. Sorry TurboTax, you lost a lifetime client!
Hi @ericwweaver  Here is an article with troubleshooting steps: How do I fix captcha issues?
  The “senior deduction” is added automatically by the software based on the date of birth and filing status you entered into MY INFO.  You do not need to take any extra steps to enter it. (And…the... See more...
  The “senior deduction” is added automatically by the software based on the date of birth and filing status you entered into MY INFO.  You do not need to take any extra steps to enter it. (And…the new senior deduction has nothing to do with whether you are getting Social Security)   The deduction is not on the same line as your standard deduction.  It is shown separately on line 13b.     2025 STANDARD DEDUCTION AMOUNTS SINGLE $15,750  (65 or older/legally blind + $2000) MARRIED FILING SEPARATELY $15,750  (65 or older/legally blind +1600) MARRIED FILING JOINTLY $31,500  (65 or older/legally blind + $1600) HEAD OF HOUSEHOLD $23,625 (65 or older/legally blind + $2000)     For 2025 through 2028 there is an extra  deduction amount of up to $6000 per individual 65 or older filing Single, MFJ, or HOH which is phased out for taxpayers with modified adjusted gross income over $75,000 for single filers and $150,000 for joint filers.   (The deduction phases out completely at $175.000 Single or HOH, or $250,000 joint)   The $6,000 senior deduction will be calculated on 1040 Schedule 1-A page 2 Part V Enhanced Deduction for Seniors which goes to 1040 line 13b. It is separate and in addition to the Standard Deduction or your Itemized Deductions on 1040 line 12e.  Turbo Tax automatically includes it. IRS Schedule 1-A https://www.irs.gov/pub/irs-dft/f1040s1a--dft.pdf   Need to see it? https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr   If you are not getting the senior deduction it is because Your date of birth in MY INFO shows that you were not 65 by the end of 2025 Your income is too high You are filing married filing separately @joanc4homes
you could use zero and let the taxing authorities hopefully straighten things out. the other option is to register for ID.me, which will allow you to  review IRS records to see how much you've paid... See more...
you could use zero and let the taxing authorities hopefully straighten things out. the other option is to register for ID.me, which will allow you to  review IRS records to see how much you've paid yo date for 2025,  but it doesn't have state information.   
You can void or cancel your return in TurboTax Online before you have paid, registered, or clicked the final transmit button by using the Clear & Start Over feature to start over again. If you have a... See more...
You can void or cancel your return in TurboTax Online before you have paid, registered, or clicked the final transmit button by using the Clear & Start Over feature to start over again. If you have already clicked "Transmit" or filed, you cannot cancel the return.   Sign in to your return in TurboTax Online. Select Tax Tools in the left menu, then select Tools. Click Clear & Start Over. Answer "Yes" to confirm. @williamoldham49 
Disregard the question...I looked and I did get it afterall. 😊
If you think you Efiled your state already, check your State Website.  If it shows 'Pending' you must have Efiled.   @msbubbly905 
Follow these steps: Open to federal income Edit 1099-R continue through the entry and questions afterward Look for What type of plan or Where is this distribution from? Look for anything milita... See more...
Follow these steps: Open to federal income Edit 1099-R continue through the entry and questions afterward Look for What type of plan or Where is this distribution from? Look for anything military and change Open to Personal info verify nothing military is marked Open to OR continue through Look for General subtractions or Adjustments to Income Look for Federal Pension Subtraction or Public Employee Retirement Uncheck any boxes Click the BACK button, don't go forward, go back until you are out of the section Service before 1991 gets an exemption so you may want to enter a current date if the problem persists. If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.  Pay through either Direct Pay or your individual online account. See if you need to file a state extension.  
Your parents can still claim you as a dependent.  To be able to electronically file their return, they must include an IP PIN for you.   Per the IRS, if you are under 18 or cannot setup an ID.me acco... See more...
Your parents can still claim you as a dependent.  To be able to electronically file their return, they must include an IP PIN for you.   Per the IRS, if you are under 18 or cannot setup an ID.me account you can submit Form 15227, Application for an Identity Protection Personal Identification Number online. The phone number provided on the form will be used to contact you to verify your identity before an IP PIN can be issued.   Once you get it, see the steps below for them to enter it on their return:   Open your return Go to IP PIN On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided. Select Continue, then select Done.    
If you are missing a W-2 (W-4 is how you tell your payroll provider to withhold tax), you should file an extension, because otherwise when you receive the W-2, you'll need to amend. Our Easy Extensio... See more...
If you are missing a W-2 (W-4 is how you tell your payroll provider to withhold tax), you should file an extension, because otherwise when you receive the W-2, you'll need to amend. Our Easy Extension website will allow you to file an extension online.   If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.
Where in the PDF copy is there a summary for T3/T5 entered? In past years there used to be be worksheet listing them, now that's gone. To repeat what others have asked and you kept refusing to answer... See more...
Where in the PDF copy is there a summary for T3/T5 entered? In past years there used to be be worksheet listing them, now that's gone. To repeat what others have asked and you kept refusing to answer, why can Turbotax show a summary of all T3/T5 entered? The data is right there.