To see what is causing your return to be rejected and find out how to fix it:
Sign in to your account
Select the Fix my return button
Follow any “fix it” instructions to update th...
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To see what is causing your return to be rejected and find out how to fix it:
Sign in to your account
Select the Fix my return button
Follow any “fix it” instructions to update the information causing the rejection.
What does my rejected return code mean and how do I fix it?
Some returns get rejected when the IRS e-file database indicates that an Identity Protection PIN (IP PIN) is required for the taxpayer or a dependent and if you do not enter it, your electronically filed return will reject. You will need to get one to file electronically, if you do not get one then you will need to file your return by mail.
If you need to enter one, visit the IRS's Get an IP PIN site, or call the IRS at 1-800-908-4490 to have your IP PIN mailed to you (this can take up to 21 days). Once you get it to enter it , go to the "Federal Tax" tab, select "Other Tax Situations", and choose the "IP PIN" section.
Once you get it, see the steps below to enter it on your return:
Open your return
Go to IP PIN
On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided.
Select Continue, then select Done.
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