I have been very busy this year, and with a slightly more complicated return I decided it would be worth paying for full service expert to have them do my taxes. I uploaded all my documents and was c...
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I have been very busy this year, and with a slightly more complicated return I decided it would be worth paying for full service expert to have them do my taxes. I uploaded all my documents and was connected with an expert. I then had to sit on the phone the entire time they were working on my return, so it didn't save me much time from doing it myself. When they were done, they sent me the link to sign the return and it was e-filed immediately. I then went and downloaded a copy for my records. But when I opened it, the preparer had reported double the amount of income on one of my side gigs, leading to a larger tax bill. But she had already filed it and now I'm stuck paying the full amount, waiting at least four weeks to file amended federal and state returns, then waiting who knows how long to recoup the amount I'm overpaying. And for that, I got an apology and an offer of refunding 50 percent of the fee I paid for this "expert full service." NEVER AGAIN.