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If you filed 2024 and never got a refund, you first need to know if the IRS accepted the return. Please log into your account and verify that your return  was not accepted by the IRS. Filing a return does not count, the IRS can reject it or accept it. If your return was rejected or never filed. you need to correct it and file. See how to file a prior year return. If your return was accepted: was your refund taken? call 800-304-3107 IRS Offset program was a deposit made or check mailed and lost? Find your missing refund, Refund Inquiries | Internal Revenue Service

You should check everything before you file.    Before filing,  You can preview the 1040 or print the whole return https://ttlc.intuit.com/community/accessing/help/how-do-i-preview-my-turbotax-online-return-before-filing/00/26160   To see all the forms you need to pay any fees first with a credit card.

Did you buy a License Code for the Online version or for the Desktop program?   I see that Amazon, Best Buy, Sam’s, Staples and Walmart are now selling a license code for the Online verison.  How to use the Online License Code.  It is for federal only. State is additional. https://ttlc.intuit.com/turbotax-support/en-us/help-article/register-activate-services/como-empiezo-...   But mainly the License Code is for the Desktop program. How to install and Activate the Desktop Download program with a License Code How to install TurboTax CD/Download software with license code For 2025 You will need Windows 11 or Mac OS Sonoma 14 or later

Solved. I had to add my 2023 and 2024 amounts together since they were both on the NYS worksheet. I called support and they gave me the answer right away after seeing my worksheet, which you weren't able to see. Thanks for all your efforts.

Was the excess contribution to the traditional IRA because you exceeded the contribution limit ($7,000 for under age 50, $8000 for age 50 or older) for the total of both contributions?  Or because the total of both contributions exceed your total earned income?  If the total contribution to both types of accounts did not exceed the limits, you cannot have an excess traditional IRA contribution - but if your income exceeded a certain amount, you could have a non-deductible contribution to a traditional IRA.  A non-deductible contribution would not need to be removed - it just wouldn't give you a benefit of reducing your taxable income.   Roth IRA contributions can be considered excess if your income exceeds the limits, but traditional IRA contributions can always be made regardless of income - they just may or may not be deductible.   If you were eligible to make a Roth IRA contribution (TurboTax would let you know if you were), and your traditional IRA contributions were removed because you were over the contribution amount, you would need to remove the excess amount plus any earnings on that excess before the tax filing deadline (but that can be extended to October 15th, if you want to file an extension).  If you only removed the contribution and not the earnings, the earnings on that contribution that remain in the account will still be subject to the 6% penalty for funds excess contributions left in the account.   If you could provide more information about whether the excess contribution has to do with both contributions exceeding the limit, or if you through it was an excess contribution because it wasn't deductible, that will be helpful in getting you to the right solution for this issue.