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Thank you. I've been able to update 2024. Now I'll go back to previous 3 years. I did not see the option to input this number during the Step by Step process. If it's not there, I strongly suggest that it's added. There's significant $$ left on the table, otherwise. Howard

That may be true but I will not be using the online service on principal alone. I know I'm a very small fish in a big sea but they will not be getting any money or any other reward from me. These big companies don't give a hoot about whether paying customers like their corporate decisions or not. They feel they are so big that no longer matters anymore. That being said I'm still gone.

I just received the email today. I'm also under the impression that we can get windows support for another year. I don't know why intuit would drop support. It doesn't make sense for me to buy a new computer just for turbo tax, which is the only program that requires it.    I've been a TT user for nearly 30 years now. V disappointed with this announcement. I'm only interested in using desktop software for tax, not cloud, and will have to consider other options at this point. Very disappointing. 

This complete BS! Windows is providing support for Win 10 for at least another year if you pay. I have been using TurboTax for a very long time. I am not looking forward to finding new tax software but you leave me no choice. Disgusted is an understatement.  

I am fully in support of you.  I hope millions of other users are too.   I was a loyal Turbo Tax customer for years and years. But no more.  The arrogance of TurboTax management is unbelievable.  Forcing people to switch to Windows 11 to make their lives easier.   I'm out.  It'll be a hassle for sure; but after all the money I paid these people over the years, I'll be damned if I'll continue with them.

What I would do on the old computer, is copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Also if you haven't done it, I would open each year in the program and save it as a pdf file, go to FILE - SAVE TO PDF so you don't need the program installed to view your return. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder. You only need the tax return data file ending in .tax2024 to transfer into 2025 to transfer into next year. You can't transfer the programs. They have to be installed from the CD or Download. You don't need to install older programs unless you need to amend or you didn't save the pdf file. And they only support the last 3 years. If you install an older year you won't be able to update it or download any state programs, so you won't be able to open your return. See this article on how to move your tax return to another computer……. https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-move-my-tax-data-file-to-another-computer/00/26128  

Posted this on the other thread discussing this as well, but adding here to spread more info.   Windows 10 LTSC IoT, is available to businesses, and has full security update support until Jan 13, 2032.   https://learn.microsoft.com/en-us/lifecycle/products/windows-10-iot-enterprise-ltsc-2021   They are completely misrepresenting this situation, security support is not ending.

See this TurboTax support FAQ for moving the tax data file - https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/move-tax-data-file-another-computer/L5fFkMkhr_US_en_US?uid=melv9091   The 2024 tax data file will have a file extension of .tax2024