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Make sure you are following the instructions in the link here >  How to Amend my Tax Return  You should see a message that references the rejection with a reject code.    Was the dependent you are adding already claimed on another return?    What if somebody already claimed my dependent?

@ stephfranklin038  asked:  "I filed feb 4 and still not got my taxes back now I paid the extra money for the max which means if I get audited yall take over and fix the prob am I correct"   This is mainly a user community forum--not a direct route to TurboTax Support.  MAX Benefits does include Audit Defense, which is handled by a third-party company that partners with TurboTax.  Here's more info, and the FAQ below also includes a link to the Audit Defense membership agreement for complete terms.   FAQ:  What is MAX? https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/max/L0Bc4Ve2l_US_en_US   If you efiled, be sure your efiled return was accepted.  You can check at the Tax Home of your Online TurboTax.   As for your late refund, if your efiled return was accepted, what is showing at the IRS "Where's My Refund" tracker tool?  Is there any message there? https://www.irs.gov/refunds   Have you received any notices/letters from the IRS explaining your delay? Have you spoken to the IRS yet to see if they can tell you anything about the delay? IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday  

You need your 2024 AGI to efile 2025. The AGI is on 2024 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse. How to find the AGI. https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947 If you didn't file 2024 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript

Turbo Tax will always say tax due (or refund).  That is just the state of your return when you filed it.  Turbo Tax is not updated when you pay the tax or get the refund.  The IRS and state do not tell them when they get your payment.  Once Turbo Tax efiled your return they are done with their part.   How did you pay it?  Your only proof of payment is your bank or credit card statement showing it coming out.  Turbo Tax does not pay it.  They only send your bank info to the IRS or state for them to pull it out of your account.  Turbo Tax won’t know if or when you paid it. 

Is anyone having issues receiving the promised refund of fees paid for State Return due to the GA SALT limitation issue? TurboTax promised to automatically refund fees paid for State return within 2-3 weeks. Have not received more than a month after amending. Customer service is impossible - there is an online refund request and even when filling in all the details of the promised refund, it automatically sends a refund rejection email referencing Terms of Service and saying refund request has been rejected. Calling for an agent results in a tax expert coming on the line with no knowledge of any way to help.  Absolutely awful product and customer service. 

I understand your answer, thank you so much.   It would seem that TurboTax, when asking us to report the actual foreign source income, should change it's dialogue.  It currently asks "You reported $XX,XXX of total income from XYZ Mutual Fund.  How much of this income was from foreign countries?" when it should ask "How much of the Ordinary Dividends in Box 1a was from foreign countries".  Which is calculated, as you point out, by multiplying the Ord Div's by the factor provided by the mutual fund company.   Fred

Well, I was only a few days behind you in mailing my check (filed the amendment electronically).  So I guess we'll see if I get anything.    The whole situation has been very confusingly/poorly handled by the state.

Verify AGI: Check your 2024 tax return and ensure the prior year AGI matches the 2024 return. ( Adjusted Gross Income-AGI is found on Line 11 of Form 1040) Use IL-PIN over AGI: If you have an 8-digit IL-PIN, use it instead of the prior year AGI to sign your return,  To obtain an Illinois Department of Revenue (IDOR) IL-PIN for individual income taxes, use the IL-PIN Inquiry tool on MyTax Illinois . The IL-PIN is typically assigned automatically after processing your first Illinois income tax return (IL-1040)