The ability to transfer 2024 data into a 2025 return is still present, but first we need to understand your situation. You say you are using Online Premium. Did you proceed all the way through so...
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The ability to transfer 2024 data into a 2025 return is still present, but first we need to understand your situation. You say you are using Online Premium. Did you proceed all the way through some initial screens, chose a product, and got to the MY INFO section? And in the MY INFO section, was none of your data there? If so, the most important factor is how did you prepare the 2024 return? Did you prepare it in Online TurboTax last year, or did you use the 2024 desktop software? If you used Online TurboTax for 2024, and if you are in the same account as you used last year, the 2024 data should have transferred automatically into your 2025 online return. If it didn't populate, then you may have more than one online account and signed into the wrong one. If that's your situation, I've given instructions below for looking for multiple online accounts. On the other hand, if you used desktop TurboTax for 2024, we can tell you how to transfer the *.tax2024 data file into a 2025 return, depending on what you want to use for 2025. If you want to use 2025 Online TurboTax, we can tell you how to transfer the 2024 desktop tax data file into the 2025 online product. If you used Online TurboTax for 2024 and again now for 2025, and if the transfer did not occur and it's asking you to input all your data, here's how to look for other online accounts that you might have. You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all. To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session. https://myturbotax.intuit.com/account-recovery If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method: Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.