turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

It looks like you just posted your 16 digit license code for desktop download software.   If you used desktop software the return is stored on your own hard drive.  It is not stored online.   hht... See more...
It looks like you just posted your 16 digit license code for desktop download software.   If you used desktop software the return is stored on your own hard drive.  It is not stored online.   hhttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=m6gufxei   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf  
When an e-file is rejected you receive an email with a rejection message or a rejection code.   Most rejections (not all) are for AGI.   Whatever the reason for the rejection, at this point it is too... See more...
When an e-file is rejected you receive an email with a rejection message or a rejection code.   Most rejections (not all) are for AGI.   Whatever the reason for the rejection, at this point it is too late for you to e-file a past year return.   E-filing is permanently closed for 2024 or any earlier tax year, so the only way for you to file your tax return is by mail.  Print it, sign and date it in ink, and mail it in.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.  
 Since tax year 2020, there is a difference between a license code (for Desktop) and an activation code (for Online). This error code 606 means you are trying to enter a code for TurboTax Online in d... See more...
 Since tax year 2020, there is a difference between a license code (for Desktop) and an activation code (for Online). This error code 606 means you are trying to enter a code for TurboTax Online in desktop software (or vice versa).   We understand, sometimes, this can be confusing, but on the box (or on the retailer website), you have to choose between TurboTax Online and TurboTax Desktop. They are not the same software, and codes from one cannot be used in the other one.   If on the box it's TurboTax Online, you can activate your code to your account on this link.  Link: https://shop.app.intuit.com/activate?rootProfile=ca&locale=en-ca   If on the box it's TurboTax Desktop, you can download/install your software from this link. link: https://turbotax.intuit.ca/tax/software/download   If you bought the wrong version, you can get a refund and then buy the one you need. by using this form to get a refund. (LINK: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbotax-product/L0GFPCPaC_CA_en_CA?uid=m6cj8oap ). Make sure to add a clear photo of your receipt, showing the name of the store, the date, the product bought, and the price paid.   Thank you for choosing TurboTax.
Just a few thoughts:   Are you SURE you are not a dependent of your father?   Is your tax return late, or are you in an area that had a disaster-postponement so the tax return is not late?   Sh... See more...
Just a few thoughts:   Are you SURE you are not a dependent of your father?   Is your tax return late, or are you in an area that had a disaster-postponement so the tax return is not late?   Showing you have been compliant with filing tax return is one of the factors for citizenship, so if your tax return was not filed on time that could be a factor.  Although extensions are an option, the original due date was April 15th.
My return was rejected, but I don't know why
when you open the 2025 return and select "start a new return" does the app find the prior year's tax file? if not you may have to browse to the location where it is stored. otherwise contact support.... See more...
when you open the 2025 return and select "start a new return" does the app find the prior year's tax file? if not you may have to browse to the location where it is stored. otherwise contact support.   by the way you are posting from online, using desktop for 2025 would require you to upload the 2024 tax file to your computer if you used online in 2024   5am-5pm Pacific Time (8-8 Eastern) Monday - Friday https://support.turbotax.intuit.com/contact 800-446-8848
you file form 8857 which is separate and apart from your 2025 return - innocent spouse https://www.irs.gov/pub/irs-pdf/f8857.pdf  i have provided a link to a webpage that has more info https://... See more...
you file form 8857 which is separate and apart from your 2025 return - innocent spouse https://www.irs.gov/pub/irs-pdf/f8857.pdf  i have provided a link to a webpage that has more info https://www.insightlawfirm.com/blog/2025/01/do-i-qualify-for-innocent-spouse-relief/  see this IRS webpage for clarification of injured vs innocent spouse.   note that if this is a case of the balance of taxes due not being paid(rather than errors in the joint return), the IRS can pursue both parties. In this case it is not a DIY project. seek professional help.      
Yes.    How to finish a return you started online https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/01/26322   Sorry it... See more...
Yes.    How to finish a return you started online https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/01/26322   Sorry it's too,late to start a 2024 or prior online return or use the mobile app, either on Turbo Tax or the IRS.  And too late to efile.   If you need to do 2024 or prior you can buy the Desktop download here, TurboTax 2022 Prior Year Tax Prep - File Past Years' Taxes You will need Windows 10 or Mac OS Ventura 13 or later to install 2024.
The TurboTax online editions are only for tax year 2025 and cannot be changed.   To complete and file a 2024 tax return using TurboTax you would need to purchase, download and install on a person... See more...
The TurboTax online editions are only for tax year 2025 and cannot be changed.   To complete and file a 2024 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2024 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/   A 2024 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.
 You will be able to access the 2024 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further chan... See more...
 You will be able to access the 2024 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.       Start a 2025  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   Online tax preparation and e-filing for 2024  returns is now permanently closed.    Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2024 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe   If you already paid for your online software you can ask customer support for a download of the desktop software.   They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday   https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number     If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.  
Same issue. Can't fill in cells that I need to, like the fact that I paid my 800. It won't let me fill that in. And California states that if you efiled your return with a product like turbotax, you ... See more...
Same issue. Can't fill in cells that I need to, like the fact that I paid my 800. It won't let me fill that in. And California states that if you efiled your return with a product like turbotax, you are supposed to efile the 568 form. 
@aavodajr You are commenting on an issue that was answered almost 5 years ago.   If you want to print a copy of your tax return for tax year 2025 and are using one of the TurboTax online editions... See more...
@aavodajr You are commenting on an issue that was answered almost 5 years ago.   If you want to print a copy of your tax return for tax year 2025 and are using one of the TurboTax online editions, you must first pay for the edition you are using or if the Free online edition, you must register the edition.   To pay for the TurboTax online tax return, without the need to e-file the return, click on Tax Tools on the left side of the online program screen.  Click on Print Center.  Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Pay Now. Complete the credit card section and click on Confirm payment.   However, you can view your Form 1040 plus Schedules 1, 2 and 3 at any time using the online editions. Click on Tax Tools on the left side of the online program screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.
I use the Home and Business edition. I looked at H&R and Taxact and do not see a similar version available for download to use on a Mac   Am I missing something? Any other suggestions?    Thanks... See more...
I use the Home and Business edition. I looked at H&R and Taxact and do not see a similar version available for download to use on a Mac   Am I missing something? Any other suggestions?    Thanks 
Vous pouvez télécharger TurboImpôt 2024 directement de ce lien:   https://intuitglobal.intuit.com/downloads/CanadaTax/2024/dls/TurboImpot_2024.exe Un logiciel TurboImpôt peut être téléchargé 3 fois... See more...
Vous pouvez télécharger TurboImpôt 2024 directement de ce lien:   https://intuitglobal.intuit.com/downloads/CanadaTax/2024/dls/TurboImpot_2024.exe Un logiciel TurboImpôt peut être téléchargé 3 fois au maximum.    Merci de choisir TurboImpôt
Ensure that your Windows is up to date. Right-click on the TurboTax 2024 icon on your desktop and select "Run as Administrator." If that does not resolve the issue, I recommend uninstalling the progr... See more...
Ensure that your Windows is up to date. Right-click on the TurboTax 2024 icon on your desktop and select "Run as Administrator." If that does not resolve the issue, I recommend uninstalling the program and reinstalling it from this link: https://intuitglobal.intuit.com/downloads/CanadaTax/2024/dls/TurboImpot_2024.exe     Thank you for choosing TurboTax.
Form 4136 is not yet available in TurboTax Online for 2025. It is tentatively expected to be available on February 4. That date is subject to change.  
i attached a link to IRS 2025 (nothing changed from the 2024 pub) PUB 935 which contains the rules for the deduction and a worksheet. read the pub in its entireity and if you have questions post them... See more...
i attached a link to IRS 2025 (nothing changed from the 2024 pub) PUB 935 which contains the rules for the deduction and a worksheet. read the pub in its entireity and if you have questions post them back in this thread https://www.irs.gov/pub/irs-pdf/p936.pdf  what's missing is a clear explanation if you refinanced the property for more than the existing debt at that time. Qualified mortgage debt is only the amount that's the same as the refinanced amount unless you used the excess to buy, build or substantially improve the property. Multiple refis can present a  problem in determining the eligible amount,