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Okay, but if you're working through your separate medical expenses and cannot enter an amount for "doctors" isn't that a problem?  It doesn't work and hasn't for at least 2 years.   This is what you get with off-shore programming.   Jim

Why can't I enter (and therefore deduct) other educational expenses (e.g. room & board) in 2025 TurboTax???   I have a 529 QTP, and due to this issue, TurboTax is causing my taxable income to be incorrectly high, and I'm getting hit by the extra 10% tax on QTP income (not offset by qualified expenses).   Further, I can't even manually enter into the various TurboTax forms.  I can see others have this issue (it's not user error - I've used TT for a long time, but questioning that going forward).    FRUSTRATING!!!     When might this actually be fixed (ideally correctly, but if not, take the control off the manual entries)???

It depends. If you could explain if this is for your 1098-T or 1099-Q for a more specific response to help.   For either document, although there is a section to enter an EIN, it doesn't appear to need an entry. For TurboTax Online or TurboTax Desktop: Search > Type 1098t or 1099q > Click the Jump to link and then review your entries  Try to finish this process then do the following: Clear your cache Try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis with online activity. Close your tax return first. Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options. How to clear your cache Once this is complete open your return and try again.   If you are using TurboTax Desktop, save your return, then at the top select Online, then Check for updates.   Lastly, it may be worth a try to create a new account and then do not select that field if the previous steps did not allow you to move forward. 

Without seeing your return, it sounds like it could be a typo, or you have additional non-salary income that increased your total income (unrelated to your W-2).  Revisit the W-2 entry to double check your input. The amount from Box 1 of your W-2 will be entered on your 1040, line 1a.    If you also had "Other Income," that amount comes from Schedule 1 and shows income like business income, farming, gambling income etc.    You can preview your 1040 by navigating to Tax Tools on the left of your screen, choose Tools, then View Tax Summary. On the left of the screen, select Preview my 1040.

I was able to efile mine. Note that TurboTax doesn't automatically go there. It pushes you to print it which made me think I didn't have the option of efiling. Just click on file your taxes and it will do it for you.  

Where did you see the $7,781?   What is on your federal 1040 line 35a?   That is your IRS refund.  At the end Turbo Tax just shows you the net federal and state combined. But that is only for your info. You will still get the full refund and you need to pay a tax due.  Federal and state are completely separate.   And you can never have the tax due from one deducted from a refund.

If you're entering your 1099-INT in Forms view, you should try deleting it once again and then re-entering it in the Step-by-Step view (button in the upper right), and answering all the interview questions.

I'm using desktop TT Deluxe for Windows and entering itemized deductions, in particular medical expenses.  I can enter everything except for doctors expenses.  I cannot enter anything in the box.  The cursor won't even allow me to click in the box.   This has been a problem for at least 2 previous years.  I know I've reported it, and yet it remains unfixed.  Why?   Jim

It appears that the distribution may have been coded incorrectly, leading the transaction to appear on your Schedule 1, rather than Line 5a and Line 5b of your Form 1040. To properly record your Form 1099-R that was for a cashed in life insurance contract, do the following:   First, I recommend deleting your Form 1099-R and the IRA Information Worksheet, before re-entering the 1099-R:    In TurboTax Desktop, go to Forms Mode, Click on Form 1099-R and select Delete Form at the bottom left, then click IRA Info Wks and Delete Form In TurboTax Online, go to Tax Tools on the right hand panel inside of TurboTax Click on the down arrow and scroll down to Tools Click on Tools and select Delete a form from the menu items that appear in the Tool Center Click on the trash can icon to the right of IRA Information Worksheet and then Form 1099-R Next, re-enter the Form 1099-R:   Go to Income on the left panel within your TurboTax account Scroll down to Retirement Plans and Social Security and click on the down arrow to the right Click Start to the right of IRA, 401(k), Pension Plan Withdrawals (1099-R) Click the +Add a 1099-R box  Click the "Enter a different way" box Click the "Type it in myself" box Click on the box that pertains to your type of 1099-R (typically the first box), Continue Next, you will see, "Enter your 1099-R provider's info", complete that, then Continue Next, you will see "Enter your 1099-R details from _". Enter the information from the original Form 1099-R that you received Ensure the details from your Form 1099-R are correct, including any amount in Box 5 Ensure the correct distribution Code was used in Box 7, and that the IRA/SEP/SIMPLE box is unchecked, then Continue On the, "What kind of retirement plan do you have?" screen, select Non-qualified plan, Continue   To verify the information is correct:   On the left panel, click on the down arrow to open more options You may have to scroll down a little to view the Tools option below Click on Tools, then View Tax Summary from Tools Center (Usually the first option) Select Preview my 1040 from the left hand panel, located above Tax tools Scroll down to Line 5a to confirm the Box 1 amount is there, and the taxable gain amount should appear on Line 5b