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My return as well as that of my daughters has disappeared as well. Turbotax needs to get on this and fix it asap.  Desktop version, purchased at Costco. Forms were transmitted- Franchise Tax board is now asking me questions about the return, but I can't access the return that was filed.    

Veuillez rejoindre le service à la clientèle pour vous aider avec le partage d'écran  ou escalader à un niveau supérieur pour résolution, au besoin.    Composez le 1-888-829-8608. Faites le 8 pour le service en français. Ensuite 0 et encore 0. Lorsqu'on vous demande si vous voulez un texto ou un courriel, dites 'non'. Le robot vous demande ensuite votre prénom, ensuite votre nom de famille, et vous serez transféré à un agent:   Pendant la période des impôts de l’ouverture du service IMPÔTNET de l’ARC le 23 février 2026 au 30 avril 2026 nous sommes disponibles 7 jours sur 7 durant les heures suivantes :   De 9 h à 21 h pour le soutien en français   Merci de choisir TurboImpôt.

If you are asking how to get your North Carolina retirement earnings form (such as a 1099-R for taxes) from the North Carolina Retirement system, you can log in to the ORBIT system for the North Carolina Retirement system.   You can download and print tax forms and income verification letters from this portal.   Log in to your NC 401(k) and NC 457 Plan account to access your necessary forms.   Generally, these forms are mailed to you on an annual basis, usually in January,. You can also access them through the My NC Retirement system.

TurboTax does not track qualified expenses for a 529 distribution.  You are only required to report earnings on a 1099-Q if you have a non-qualified distribution, which is why most taxpayers don't need to report a 1099-Q in their tax return.     TurboTax only asks for expenses (tuition, books/materials purchased from school) that relate to an Education Credit.  The main reason for entering a 1098-T is to determine if there are enough qualified expenses (after subtracting grants/scholarships) to qualify for a credit.   If you know you don't qualify for an Education Credit, you're not required to enter the 1098-T in your return either. However, in the case where Box 5 exceeds expenses, you or your student may have taxable scholarship income to report, so if that applies, the 1098-T reports this for you.    Here's more detailed info on Form 1098-T and Form 1099-Q.    @dkg_oh     

Please clarify your question by adding some additional information so we may better help you. Such as: Did you file your 2024 Federal Tax return? Did you get your 2024 Federal refund? Were you notified that your 2024 tax return was accepted by the IRS? Did you file a state tax return for 2024? Was one due? Did you pay TurboTax to e-file your federal and state tax returns? 

If Estimates and Other Taxes paid doesn’t show up in the list, it may be called "Your Tax Breaks".    There should be a button lower on that page for "Other Tax Breaks" or "Show all tax breaks" or similar words.    That makes the topics expand and opens up more Deduction topics. 

To find the Deductions & Credits section in TurboTax Online and delete or enter your self-employed health insurance correctly, follow these steps: To delete or update the self-employed health insurance amount: 1. Go to the Deductions & Credits section. 2. Scroll down to Business Expenses. 3. Select Edit or Update next to Self-Employed Health Insurance Premiums. 4. Delete the wrong amount or enter the correct amount. 5. Save your changes and continue. To enter self-employed health insurance amounts correctly if you haven’t done so: 1. Go to the Wages & Income section. 2. Scroll to Self-Employment and select your business. 3. Select Edit or Add expenses. 4. Under Less common expenses, find and select Health insurance premiums. 5. Enter the total premiums paid for you, your spouse, and your dependents. 6. Save and continue. This will ensure the deduction is correctly reported on Schedule C and your return.  

It is automatic based on your age. It is not part of your Standard Deduction. The new Senior Deduction is separate and in addition to the Standard Deduction or your Itemized Deductions on 1040 line 12e. The 6,000/12,000 senior deduction will be calculated on 1040 Schedule 1-A page 2 Part V Enhanced Deduction for Seniors which goes to 1040 line 13b with any other sch 1-A amounts. Turbo Tax automatically includes it if you qualify. For Single the deduction starts to phase out at 75,000 and maxes out at 175,000 For Joint the deductions starts to phase out at 150,000 and maxes out at 250,000 If you are married you have to file a Joint return 
For Online version You can preview the 1040 or print the whole return https://ttlc.intuit.com/community/accessing/help/how-do-i-preview-my-turbotax-online-return-before-filing/00/26160 What do you have on 1040 or 1040SR line 13b? See the 1040 ….    

There is no Social Security deduction. The tax on Social Security benefits has not changed. The campaign promise of no tax on Social Security has turned into a new deduction for seniors. It has nothing to do with Social Security. The deduction for seniors is a maximum of $6,000, or $12,000 if married filing jointly and both are 65 or older. The deduction is gradually reduced if Modified Adjusted Gross Income (MAGI) is over $75,000 ($150,000 if married filing jointly), so if your income is over that amount you will not get the full $6,000 per person. The deduction is reduced to zero if MAGI is $175,000 or more ($250,000 if married filing jointly). The deduction for seniors is calculated in Part V of Schedule 1-A. The amount of the deduction will be on Schedule 1-A line 37. The total deductions from Schedule 1-A will be on Form 1040 line 13b, which might include other deductions besides the deduction for seniors. You don't have to enter anything to get the deduction for seniors. TurboTax will give it to you automatically based on the birth date that you entered in your personal information, and your income.  

If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 

To have a tax expert review your return:   Sign in to your TurboTax Experts account Finish entering all of your data in TurboTax Go through the Review section On the A tax expert can answer any final questions before you file screen, select Yes, I have questions about my return This will connect you with a tax expert that can review your return What is an Expert Review and how can I schedule one?

We didn't have a student discount last year. We had a promotion for people aged 25 & under. This is the current promo for that age group: https://turbotax.intuit.ca/tax/offer/25-and-under   Each version of TurboTax Do It Yourself (Online) supports different things. You can see what each version supports on our website: https://turbotax.intuit.ca/tax/software/online   We give people the option to start for Free, so that if they are unhappy with the software, they stop using it without any penalty or having to ask for a refund.      

What did you report as income for your business?  The gross charges of $14,447 or the net Payout of $12,128.  If you reported the net payout, you don't need to add the fees, they are already reflected in that amount.  If you reported the Gross Charges, then you would deduct your fees as an expense on Schedule C.  You don't need to attach anything, you just need to add an expense for "credit card processing" or similar in your business section.