turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

No one can see your tax return so we cannot say if you got EIC.   If you are eligible for earned income credit it was added automatically to line 27 of your Form 1040.   for the Earned Income Cre... See more...
No one can see your tax return so we cannot say if you got EIC.   If you are eligible for earned income credit it was added automatically to line 27 of your Form 1040.   for the Earned Income Credit—-   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-credits-deductions/qualifications-earned-income-credit-eic-eitc/L7w4BFP32_US_en_US?uid=m62rmz09   https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant   https://www.irs.gov/pub/irs-pdf/p596.pdf   Look at your 2025 Form 1040 to see the child-related credits you received   PREVIEW 1040 https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr   Child Tax Credit line 19 Credit for Other Dependents line 19 Earned Income Credit line 27 Additional Child Tax Credit line 28  
Confirm the expense qualifies for the correct credit and year, and that it was entered in correctly.  Energy credits don’t usually increase your refund because most home energy credits are nonrefun... See more...
Confirm the expense qualifies for the correct credit and year, and that it was entered in correctly.  Energy credits don’t usually increase your refund because most home energy credits are nonrefundable, meaning they can reduce your tax liability to $0 but won’t generate a refund by themselves. If your tax was already reduced by withholding, dependents, or other credits, there may be little or no tax left for the energy credit to offset. For more information, see Residential Clean Energy Credit  
Hello, I am seeking assistance with a license activation issue (Error 603) for TurboTax Desktop 2024. I am moving my tax data from my old Windows 10 desktop computer to a new Windows 11 laptop. I ha... See more...
Hello, I am seeking assistance with a license activation issue (Error 603) for TurboTax Desktop 2024. I am moving my tax data from my old Windows 10 desktop computer to a new Windows 11 laptop. I have already installed the software on the new laptop, but when I enter my 16-digit license code ,I receive an error stating that the activation limit has been reached. I am the same user , I am simply switching hardware because Windows 10 is reaching its end of life. I need to have my license 'tokens' or activation count reset so I can finish my 2024 return and use the 'Auto-fill my return' feature on my new laptop. Can a moderator or agent please assist in resetting my activation count? My registered email is [email address removed]."
TurboTax has no control over Federal or State processing of returns.   However, you can check your State status on this site: Check your state tax refund status  
To enter a Form 1099-K - Click on Federal Taxes Click on Wages and Income Click on I'll choose what I work on (if shown) Scroll down to Other Common Income On Form 1099-K, click the start button
Sorry that it seems unfair, but entering a 1099G for unemployment benefits causes an upgrade to a paid version, because you need an extra schedule (Schedule 1)  not supported by the Free Edition.    ... See more...
Sorry that it seems unfair, but entering a 1099G for unemployment benefits causes an upgrade to a paid version, because you need an extra schedule (Schedule 1)  not supported by the Free Edition.    The Free Edition can only be used when you have a very simple Form 1040 with no extra forms or schedules.     TurboTax Online: Important Details about Filing Simple Form 1040 Returns If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible. Examples of situations included in a simple Form 1040 return (assuming no added tax complexity): W-2 income Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B IRS standard deduction Earned Income Tax Credit (EITC) Child Tax Credit (CTC) Student loan interest deduction Taxable qualified retirement plan distributions   Examples of situations not included in a simple Form 1040 return: Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions Unemployment income reported on a 1099-G Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers) Stock sales (including crypto investments) Income from rental property or property sales Credits, deductions and income reported on other forms or schedules        How can I see my TurboTax  fees?  https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k   If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :   Remove Premium Services Remove MAX Defend & Restore Remove a state Remove PLUS Help & Support Remove Pay With Your Refund     Or—-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site   https://apps.irs.gov/app/freeFile/    
I just ran into this with my parents' return. A week after I submitted their 1040-SR, the IRS sent them a letter saying their direct deposit information was incorrect. I thought it was a scam because... See more...
I just ran into this with my parents' return. A week after I submitted their 1040-SR, the IRS sent them a letter saying their direct deposit information was incorrect. I thought it was a scam because I didn't provide any direct deposit information because I never do. At any rate, I had to create an IRS account for my 82yo father in order to enter the required information. BTW, if he had done nothing, he would have received a check in 6 weeks (per the IRS).    If the IRS isn't issuing checks any longer, then why leave that option in TT for Federal? (Venting here, but I hate the assumption these days that everyone has a smart phone and/or computer, and that they can create and use online accounts as easy as younger, computer savvy people.)
You were covered by a family plan all year, so that is the most logical option. Your self plan may be considered a backup to the family plan.
If you're trying to check the status of your refund: The IRS guideline is that refunds are issued within 21 days, provided they are Electronically filed  With Direct Deposit,  And provid... See more...
If you're trying to check the status of your refund: The IRS guideline is that refunds are issued within 21 days, provided they are Electronically filed  With Direct Deposit,  And provided there are no other issues. To check your tax refund status in TurboTax,  Sign in to your account and  Go to the "Tax Home" or "Order Details" screen  It will tell you if your return was accepted. If you want to know the status of your tax return,  you should use the  IRS Where's My Refund website.  You'll need Your Social Security or individual taxpayer ID number (ITIN) Your filing status The exact refund amount on your return
Income from a health study is 'Other Income' and is not subject to self-employment. Is the amount entered in box 3 of your 1099-Misc?   Take the following steps: Click on Federal Taxes at th... See more...
Income from a health study is 'Other Income' and is not subject to self-employment. Is the amount entered in box 3 of your 1099-Misc?   Take the following steps: Click on Federal Taxes at the top of the screen;  Scroll down the page to the last section titled: 1099-Misc and Other Common Income;  Select start or update next to the topic titled Income from Form 1099-Misc;  Answer Yes, to the questions Did you get a 1099-Misc?; Enter the information from your 1099-Misc; Enter Medical Study for a reason for the 1099-Misc; For uncommon situations, select [Name] was in a research study and this was the payment; You will then be asked if you perform a service to earn the money, say No. If you entered this any other way, make sure to delete the other entries.  
What information is it asking for?  The MacBook would be an asset.  As you are walking through the questions, there is a place to select the type of asset, then you will select technology.  You will ... See more...
What information is it asking for?  The MacBook would be an asset.  As you are walking through the questions, there is a place to select the type of asset, then you will select technology.  You will need to enter the date of purchase, and the price you paid.  It should then give you the option of taking the full depreciation or depreciating it over its useful life of 5 years.    
No one can see your tax return.    Look at your Form 1040 to see if there is an amount on line 6b.    We have been seeing lots of users who make a mistake after entering their SSA1099.  The screen ri... See more...
No one can see your tax return.    Look at your Form 1040 to see if there is an amount on line 6b.    We have been seeing lots of users who make a mistake after entering their SSA1099.  The screen right after you enter your SSA1099 asks if you lived in certain foreign countries in 2025.  If you skipped past that screen or answered incorrectly, your SS was not taxed correctly.   PREVIEW 1040 https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/preview-turbotax-online-return-filing/L77WCkvnu_US_en_US?uid=m681fkhr  
For federal taxes owed go to the IRS payment website - https://www.irs.gov/payments
You’ve hit a security checkpoint in TurboTax. While the IRS accepts e-filing with a foreign address, TurboTax sometimes flags these addresses as a billing risk or identification mismatch, which can b... See more...
You’ve hit a security checkpoint in TurboTax. While the IRS accepts e-filing with a foreign address, TurboTax sometimes flags these addresses as a billing risk or identification mismatch, which can block your e-file.   The Power of Attorney (POA) is already set up, so your mother has the legal authority to sign and file for you. The next step is to get past the software’s address check.   If TurboTax is blocking you during the "Pay" or "Register" phase:   Go to Personal Info (or My Info). Temporarily change your mailing address to your mother's U.S. address. Go to the File section. This should now allow you to pay for the software and register your account using a U.S. address that matches a U.S. credit card. Your mother may need to use her card to pay for the product.   Once you have paid and are at the final filing process,  Do not click "Transmit" yet.  Go back to Personal Info and change your address back to your Foreign Address. Ensure you select "Foreign Country" from the "Type of Address" dropdown menu.  Return to the File section. TurboTax should now "remember" that you have already paid/registered, and it should allow you to proceed to the e-file transmission with the foreign address correctly populated on your Form 1040.    
Hi, I submitted my 2025 federal tax return through TurboTax. The IRS processed it and deducted a penalty for not making a tax prepayment for the first quarter. I was self employed but not working, no... See more...
Hi, I submitted my 2025 federal tax return through TurboTax. The IRS processed it and deducted a penalty for not making a tax prepayment for the first quarter. I was self employed but not working, nor did I know I was going to be working, until the middle of the year, hence no payment in April. What did I or TurboTax do wrong and how can I recover the penalty? Thanks.
Thanks MaryK4,   After further research I discovered that his profession, Teacher, is exempt from needing an 8833 per the Tax Treaty with Bulgaria. He has had no trouble with not having one for the ... See more...
Thanks MaryK4,   After further research I discovered that his profession, Teacher, is exempt from needing an 8833 per the Tax Treaty with Bulgaria. He has had no trouble with not having one for the last 2 years. I appreciate your input. Alan
If the W-2 isn't available, here are the steps to take to get your W-2. You can try to import it into TurboTax.  (See the process below). Contact your employer  Contact your employer to see i... See more...
If the W-2 isn't available, here are the steps to take to get your W-2. You can try to import it into TurboTax.  (See the process below). Contact your employer  Contact your employer to see if the W-2 has been sent, and request a duplicate. Go online, many employers have an online service to provide documents like W-2. Contact the IRS:  If you can not get it from your employer, you can contact the IRS. You can call toll-free at 1-800-829-1040 You can request a transcript You must provide your Name, Address, city, and state (including zip code), Social Security number, phone number, Employer’s name, Address, city and state (including zip code), and Employer's phone number As a last resort, if you have a pay stub, you can complete a ‌4852 Substitute for Form W-2 To import your W-2 you will have to have some confirming information. How do I import or enter my W-2?
Anyone.   CAR LOAN INTEREST Go to Federal>Deductions and Credits>Cars and Other Things You Own>Car Loan Interest The amount will go on Schedule 1a and end up on Form 1040 on line 13b  
Do you have a 1099S? SALE OF HOUSE   If your gain was more than  $250,000 filing Single, or more than $500,000 filing Married Filing Jointly the sale must be reported on your tax return.  Wheth... See more...
Do you have a 1099S? SALE OF HOUSE   If your gain was more than  $250,000 filing Single, or more than $500,000 filing Married Filing Jointly the sale must be reported on your tax return.  Whether you re-invested the gain in to another house is irrelevant.  If you  have a Form 1099-S go to Federal>Wages and Income>Less Common Income>Sale of Home (gain or loss) If you owned and lived in the home as your primary residence for at least 2 of the last 5 years on the date of the sale, you do not have to report the home sale if the gain is less than $250K filing Single, or less than $500K filing Married Filing Jointly (and you both owned and lived in the home for at least 2 years).   If you are using online TT, you need Premium software to report the 1099-S   TO ENTER THE SALE OF YOUR PRIMARY HOME Start with Federal  Click on Wages and Income  Select Choose what I work on Scroll down to Less Common Income On Sale of Home (gain or loss),  Click the start or update button   NOTE:   If you have ever used the home as rental property or claimed a home office, you have more information to enter