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If you are not able to start a return after product selection, try these:   Clear the cache and cookies from your computer: How do I delete cookies  How to clear your cache    If these steps fail, you may want to clear your return and start from the very beginning.   Click on the link below for instructions on how to clear and start over. Choose whether you are using the Online or Desktop version.  How do I clear and start over? If the issue persists, reach out to Turbotax support for further assistance: TurboTax Customer Service  

This still doesn't work for me...   You refer to the "Charitable Contributions Worksheet" and "Schedule A Worksheet," but forms with these exact names aren't in the list of forms for my return.  I've tried your process on the Charitable Contributions Summary and the Cash Contributions Worksheet and still find a grayed-out Sort Table after I open Edit tab.  I've tried the process with the data sources for the information in the Gifts to Charity, lines 11, 12, and 14 of  Schedule A.  All roads lead to a grayed-out Sort Table.   What am I missing?

Yes.  You will mark on the form in the personal info section that this person died prior to filing.  Then all the information you enter will be information about them and from their tax forms.  You would not enter any of your personal financial information on the return.    Death in the Family

Switch to Forms Mode:   In the top-left corner of your TurboTax window, click the Forms icon (it looks like a small piece of paper).  Alternatively, go to the top menu bar and select View > Go to Forms.  For EVs: Look for Form 8936 (Clean Vehicle Credit) or the Worksheet associated with it. Select it and then select delete at the bottom of the form. Confirm the deletion. This completely wipes that entry from the database, allowing you to start fresh in the Step-by-Step interview. Return to the Interview. Reenter the information.  

Your info was also spot on...  my bad and screwed up on that citizen question.  Now once I get the letter/info from the IRS that is supposed to get sent to me I'll have to do an amended return unless they fix it for me.  Thanks for your help.

Yes, my SSN is correct at the top of Form 8995-A, in the format xxx-xx-xxxx   However, below that in Part I, line1, column (d) it's in the second line and incorrectly rendered as xx-x-xx-xxx, which is 8 digits instead of 9.   I now see that I was supposed to fill out Schedule A (an amazingly complicated Form!) first, and that the error apparently originates there. Part 1, Line 1b, reads xx-x-xx-xxx, and again I can neither correct it nor find a Data Source for it. I'm in the income range where I'm supposed to fill out Schedule A; all the information in there was apparently filled by TTax, and it is correct except for Line 1b. Schedules B through D have no information entered.   So I am still unable to correct that tax ID entry.   Thanks again!

You enter the actual date of payment.   To enter, edit or delete estimated taxes paid (Federal, State, Local) - Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credits Click on I'll choose what I work on (if shown) Scroll down to Estimates and Other Taxes Paid On Estimated Tax Payments, click on the start or update button   On Federal estimated taxes for 2025 (Form 1040-ES), click the start button   Federal estimated taxes paid are entered on Form 1040 Line 26

Your info was spot on...  my bad and screwed up on that citizen question..  Now once I get the letter/info from the IRS that is supposed to get sent to me I'll have to do an amended return unless they fix it for me.  Thanks for you help.

This public forum doesn't have access to your return. Many things can prevent eifling. I suggest contacting support, though in the basic version, support may not be free.     One possibility is if you imported any info. Sometimes the formatting is corrupt or improperly formatted. This would require deleting the imported info and form and then entering manually. supprt 5am-5pm Pacific Time (8-8 Eastern) Monday - Friday https://support.turbotax.intuit.com/contact 800-446-8848    

The IRS messaged me that they were not accepting my taxes as filed by Turbo Tax for 2025 since our (I fill jointly with my wife) Soc Sec income in 2025 was listed as having 0 tax due.  This has resulted in a major adjustment in my expected refund.