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I am having the same issue, but the screens you show in your example are not the screens I see in my screen.  Is the online free version different than what you show here?
Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. ... See more...
Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.
Anyone? I'm asking because IF TurboTax is using last year's estimates, they are all wrong. I have only a VERY Small job with a W-2, and ONLY had Social Security for one month. So using old numbers t... See more...
Anyone? I'm asking because IF TurboTax is using last year's estimates, they are all wrong. I have only a VERY Small job with a W-2, and ONLY had Social Security for one month. So using old numbers to estimate (either using the old W-2, or using only one month of SSA) will be very, very wrong!
I suggest checking the date on the fourth quarter estimated payment to make sure it is a 2025 date if that is when you paid it. The default date for Q4 payments is January 2026, but if you change the... See more...
I suggest checking the date on the fourth quarter estimated payment to make sure it is a 2025 date if that is when you paid it. The default date for Q4 payments is January 2026, but if you change the date to 2025, the state estimated tax payment should carry to Schedule A (Itemized Deductions).   If you are in TurboTax Desktop, you can go into Forms Mode and check the Tax Payments Worksheet.   I tested using a December 2025 payment date for the fourth quarter estimated state tax payment in TurboTax Online and TurboTax Desktop, and in both cases the fourth quarter payment amount was included on Schedule A.   If you are still having issues after taking theses steps, let us know.
When I go to the menu options to apply my 2025 tax refund to my 2026 taxes, I get a window that says:   Hmm, looks like we've hit a snag   We recommend you revisit the last topic you were working... See more...
When I go to the menu options to apply my 2025 tax refund to my 2026 taxes, I get a window that says:   Hmm, looks like we've hit a snag   We recommend you revisit the last topic you were working on to make sure all your info's correct.   I am not sure how to proceed.  It would be more helpful to get some more detailed information.   Thanks!
If you used TurboTax Online last year, the program may be filling in either your AGI or PIN from last year for you.  This is asked for in the FILE section, just before filing, for Identity Verificati... See more...
If you used TurboTax Online last year, the program may be filling in either your AGI or PIN from last year for you.  This is asked for in the FILE section, just before filing, for Identity Verification.    You may want to clear your Cache and Cookies and step through the FILE section again.   @user17732840614       
Filed today with Desktop version, no issues with using Easy Step Form 5695.  Lines 17 worked with my Biomass Stove $2000 credit finally.
might want to remove that answer then, its what shows up in all the search results and results in people wasting a whole lot of time for nothing.
TurboTax can not import the PDF file format of your consolidated 1099 form. You have to wait until the CVS format is available. You can open and download the PDF format, but the CVS format may be del... See more...
TurboTax can not import the PDF file format of your consolidated 1099 form. You have to wait until the CVS format is available. You can open and download the PDF format, but the CVS format may be delayed.
In my experience no no updates, forms, etc. are ever avaiklable on the date posted, or even the day after.  I always wait a week or more after the posted date to try. 
@Sammytoone wrote: so this answer at the top of this string no longer applies? its a bit ridiculous if not:     The TurboTax online editions can only be used for one tax return per account... See more...
@Sammytoone wrote: so this answer at the top of this string no longer applies? its a bit ridiculous if not:     The TurboTax online editions can only be used for one tax return per account and User ID.  If the account you are trying to access was used by someone else, you need to create a new account with a new User ID for yourself.  You can use the same email address for up to 5 User ID's with the online editions. That was how it worked for last tax season.  Apparently TurboTax decided to change the rules and now requires a new email address for every new account.
Yes. Wait until your original return is completely processed and your payment is made. You will not need to amend your Illinois state return.   Because your Backdoor Roth conversion happened in F... See more...
Yes. Wait until your original return is completely processed and your payment is made. You will not need to amend your Illinois state return.   Because your Backdoor Roth conversion happened in February 2026, you will have a second step to complete when you file your 2026 taxes next year. In January 2027, Vanguard will send you a 1099-R for $7,491.02. You will pay taxes on the $491.02 gain on your 2026 return, but your $7,000 basis will remain tax-free thanks to the 2025 Form 8606 you are amending now.   If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 
 Go through your itemized deductions again. After navigating, you should reach a page that says. “Based on what you told us, the Standard Deduction is right for you.” or “Based on what you told ... See more...
 Go through your itemized deductions again. After navigating, you should reach a page that says. “Based on what you told us, the Standard Deduction is right for you.” or “Based on what you told us, Itemizing is right for you.” On this page, you will see a link or button labeled. “Change my deduction.” This is the only place where TurboTax lets you override the automatic choice. Select it.
so this answer at the top of this string no longer applies? its a bit ridiculous if not:     The TurboTax online editions can only be used for one tax return per account and User ID.  If the accou... See more...
so this answer at the top of this string no longer applies? its a bit ridiculous if not:     The TurboTax online editions can only be used for one tax return per account and User ID.  If the account you are trying to access was used by someone else, you need to create a new account with a new User ID for yourself.  You can use the same email address for up to 5 User ID's with the online editions.
1. Look in your taskbar at the bottom of your screen to see if another window has opened, then click on it.   2. Is your credit card on file with TurboTax?  Did you use it to buy TurboTax?  I don't ... See more...
1. Look in your taskbar at the bottom of your screen to see if another window has opened, then click on it.   2. Is your credit card on file with TurboTax?  Did you use it to buy TurboTax?  I don't know if this is necessary, but worth a try.
@Sammytoone As stated in the answer to your issue, I posted that you have to enter a new email address when you create a new account.
Clicking the link below will download the PDF for you.   https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://files.spdrgoldshares.com/fsv2-archive/media/GLD/file/SPDR-Gold-Tru... See more...
Clicking the link below will download the PDF for you.   https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://files.spdrgoldshares.com/fsv2-archive/media/GLD/file/SPDR-Gold-Trust-Tax-Information-2025.pdf&ved=2ahUKEwjgmP3N9pqTAxUNm2oFHQw1A1wQFnoECBgQAQ&usg=AOvVaw0eVL-hD06qDkEs_BuUcU20
Yes. You need to delete everything in that k-1 section. Go to Tax Tools (left menu) > Tools > Delete a form. Find any form starting with "Schedule K-1" or "K-1 Worksheet" and delete it.   If the ... See more...
Yes. You need to delete everything in that k-1 section. Go to Tax Tools (left menu) > Tools > Delete a form. Find any form starting with "Schedule K-1" or "K-1 Worksheet" and delete it.   If the software still isn't happy, you may need to go through the k-1 section and make sure everything is no. Once the federal side  no longer holds the wrong  business information, the state error will clear, since it can correctly import the correct information.
None of the suggestions works for me!   Why don't you fix this crap?   Just make the window larger in the vertical (height) setting!
https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/