It is now 2026 and this issue still exists. This year i selected to have an expert do my taxes because I now have a small business..1st of all she did them in an hour- that was a slight concern for ...
See more...
It is now 2026 and this issue still exists. This year i selected to have an expert do my taxes because I now have a small business..1st of all she did them in an hour- that was a slight concern for me, 2nd, she told me my refund for state and federal was a certain amount, but when I stayed the checkout process it was completely different, when I chatted with her to question this, her response was " I don't work again until Sunday". I continue to check out and selected pay with refund option, I go thru the complete process and then when its time to sign my returns electronically I get the infamous " Hmm..looks like we hit a snag in this section. I have talked to 4 so experts for 2 days now none being my original tax expert and they have all give the same things to try..I have tried on my personal laptop, my personal Ipad, my personal phone, work Ipad and work phone and still the same error. I have done everything but go purchase new ones!!! I have filed my taxes with TT since 2019 with the exception of last year 2024, they have all of my information, but I still can't check out. I feel like there will soon be another class action suit against them.