I have tried for weeks to get a second state to download and to pay for the first download state to be e-filed. I cannot connect to the billing server. I have tried everything that has been suggested...
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I have tried for weeks to get a second state to download and to pay for the first download state to be e-filed. I cannot connect to the billing server. I have tried everything that has been suggested, cookies, cache, turning the computer off, restarting, going back and forth from file, and updating. NOTHING WORKS! I have been a TT user for years. I am more than disappointed in the product this year. I have finally decided that I need to go pay someone to do my taxes and I am a retired tax preparer so I am very upset that I have to pay to get my taxes done by someone else when I can do them myself! This is just a bad product and I will never use it again!