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Sign in to your TurboTax account, go to the My Info section, delete your name completely, and enter it again. Then go back to the File tab and try again. (Keep in mind to use upper and lower case pro... See more...
Sign in to your TurboTax account, go to the My Info section, delete your name completely, and enter it again. Then go back to the File tab and try again. (Keep in mind to use upper and lower case properly).    Be sure the name exactly matches Social Security Administration (SSA) data.   If you still cannot e-file, you must print and mail your return.   
You received an email from TurboTax which has the rejection code and rejection message.  What does it say?
Did you mark your return as someone is claiming you?   If a dependent mistakenly indicated no one can claim them and causes a rejection of the parent's return, the IRS now allows the first-listed (... See more...
Did you mark your return as someone is claiming you?   If a dependent mistakenly indicated no one can claim them and causes a rejection of the parent's return, the IRS now allows the first-listed (primary) taxpayer (such as the parent) to get an IP PIN and still successfully efile and avoid having to file a return on paper.   Your dependent will need to amend their return to indicate someone else is claiming them. See this TurboTax FAQ for help with amending.   The IP Pin will change each and every year. This is an Identity Protection Pin.      You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN.    Here are two ways to navigate to the section to enter the 6 digit IP PIN:     Log in and open your return ("Take me to my return") Once the return is open, then go to the Federal Taxes tab. Subtab Other Tax Situations Scroll down to Other Return Info. Choose Identity Protection PIN and Start (or Revisit.) Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" Or another way:  Open your return if not already open.  ("Take me to my return.") Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. In the Tools window choose TOPIC SEARCH. Enter IP PIN without quotes. In the selection list highlight IP PIN and click GO. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" There is a new procedure the IRS started last year for TY2024. It allows returns that claim dependents who have already been claimed on another taxpayer’s return to be efiled.   Since your son already claimed himself, your return is getting rejected. You can get an Identity Protection Personal Identification Number (IP PIN) for him, enter this on your return and re-file electronically.   Here are some good references: IR-2024-294 Age, name or SSN rejects, errors, correction procedures Protect Yourself From Tax-Related Identity Theft: Get an Identity Protection PIN
Once a return is accepted by a taxing agency, TurboTax has no more information on the return. You should call the FTB to follow up on your return.
rejected e-file federal return
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the in... See more...
If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download      Here's how you can check: How to Check your E-file Status
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
The senior deduction gets added to your standard deduction.  If you do not see it reflected on your return it is likely you do not qualify for the deduction.     For individuals, the deduction beg... See more...
The senior deduction gets added to your standard deduction.  If you do not see it reflected on your return it is likely you do not qualify for the deduction.     For individuals, the deduction begins to phase out when your income reaches $75,000.  If your income is $175,000 or higher, you won’t qualify.   For married filing jointly, the deduction begins to phase out when your income reaches $150,000. If your income is $250,000 or higher, you won’t qualify. To claim this in TurboTax:   Go to the deduction selection screen. Choose either the standard deduction or itemizing your deductions. TurboTax will claim this deduction for you if you qualify. What's the new tax law for the senior deduction?
In TurboTax Online you will go to Deductions & Credits, then select the categories you need to enter your allowable deductions. There aren't really worksheets, however you can keep your detail with y... See more...
In TurboTax Online you will go to Deductions & Credits, then select the categories you need to enter your allowable deductions. There aren't really worksheets, however you can keep your detail with your tax return and enter totals in each deduction category.   If you are using TurboTax Desktop or TurboTax Online you can use the steps below: Search function in the upper right and type Schedule a. Click on the Jump to.. link This will bring you to the screen 'Tell us about any prescription and medication expenses'. Continue to follow the screen prompts for your specific entries
You can enter this income under Miscellaneous Income 1099-A, 1099-C  > Other Reportable Income > Other Taxable Income, with a description/amount.   @thomaszur 
I'm in agreement, TurboTax does suck. Later year, I paid $36 for Deluxe edition. My tax situation didn't change for this years 2025 return. Forced to pay $129 (after a $10 discount for submitting on ... See more...
I'm in agreement, TurboTax does suck. Later year, I paid $36 for Deluxe edition. My tax situation didn't change for this years 2025 return. Forced to pay $129 (after a $10 discount for submitting on 3-31-2026) for Premium. And, I just checked my payment to the IRS status, and it failed.  Indicating incorrect Banking information that I filled out on the form. Good thing I checked! wtf? I'm just going to use them anymore and if I'm penalized for making payment one day late, it'll be on!
To resolve this message, return to Schedule E and edit/review Carryovers, limitations, at risk info, etc. under Less Common Situations. If you had no carryovers on your Schedule E last year, enter ze... See more...
To resolve this message, return to Schedule E and edit/review Carryovers, limitations, at risk info, etc. under Less Common Situations. If you had no carryovers on your Schedule E last year, enter zero for all boxes (don't leave any blank). Otherwise, enter the carryovers that were reported on Schedule E last year.   Finish the interview. Then run Federal Review again.
I am assuming you are talking about state credits for home heating and property tax.  Which state?     You do not need to file a federal tax return for her since she only gets SSI.  She would not... See more...
I am assuming you are talking about state credits for home heating and property tax.  Which state?     You do not need to file a federal tax return for her since she only gets SSI.  She would not have any taxable income and would not be eligible for any type of tax refund (assuming she has nothing withheld) as there are no credits available for someone without taxable income at this time. 
There are question within the state amendment that will ask the amount of your original refund.   If you want to make changes or add a document to a tax return that has already been filed and acc... See more...
There are question within the state amendment that will ask the amount of your original refund.   If you want to make changes or add a document to a tax return that has already been filed and accepted by the taxing agency, you should follow these guidelines.  You must first wait until the initial return is completely processed.  You will have to use the same TurboTax account that you used for the original tax return.  Once you begin your amendment, you'll see your original return.   The refund calculator will start new at $0 and only reflect the changes in the refund or tax due  Only make changes to the areas of your return that need to be corrected.  You have three years from the date you filed your return or two years after you paid the tax due (whichever is later) to file an amendment  Select your product below and follow the instructions.  Amend TurboTax Online  Amend TurboTax CD/Download 
Same problem and now I can't file an extension on time. I've used TurboTax for years and never had this problem. I know you want us to move online but this isn't the way to do it 😉
Your date of payment stays valid.  It may take the IRS up to 10 days to debit your account during this time of the tax season.   Call IRS e-file Payment Services 24/7 at 888-353-4537 to inquire... See more...
Your date of payment stays valid.  It may take the IRS up to 10 days to debit your account during this time of the tax season.   Call IRS e-file Payment Services 24/7 at 888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
The bank information and the date selected for payment will be on the State Filing Instructions for your tax return and it will be on the State Information Worksheet in Part V of the worksheet.  You ... See more...
The bank information and the date selected for payment will be on the State Filing Instructions for your tax return and it will be on the State Information Worksheet in Part V of the worksheet.  You will need to use Print Center and the option for all worksheets when download the PDF of your tax return.   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/   When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  This will take you back to the 2025 online tax return. Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.