turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

Scroll all the way down to the bottom of the category list and choose Other - Not Classified (or Other - Not on list).   What's box 14 on my W-2 for?  
After buying and downloading the windows install exe from premier 25, I run the .exe to install. It comes up with a bar saying extracting files, but after that ... nothing. Nothing gets installed.  ... See more...
After buying and downloading the windows install exe from premier 25, I run the .exe to install. It comes up with a bar saying extracting files, but after that ... nothing. Nothing gets installed.   How do I install the program after I have already paid for it?
System is paid off, has been operational since March 2025. Turbo Tax says no credit for 2025 but I can get carried forward to 2026.
If you got a refund for federal tax, you don't need to worry about the refund, just the interest.  If it was a state refund, and you received a benefit by itemizing in 2023, you'll want to report the... See more...
If you got a refund for federal tax, you don't need to worry about the refund, just the interest.  If it was a state refund, and you received a benefit by itemizing in 2023, you'll want to report the state refund as income in 2025.    You can type the interest in manually to report the interest income:    Open TurboTax Online and navigate to Investments and Savings (1099-B, 1099-INT, 1099-DIV, and 1099-DA, crypto)  Choose the button Add Investments Under Let's find your account, choose Enter a different way. Select Type it in Myself Choose Interest and continue Now you can proceed to enter the interest income.
I know I was on a HDHP when I was employed.
What is the error you are seeing?  
Hi Jerri!  Be sure to use the same username you did last year. Check out these articles on next steps:  How do I view, download, or print a prior-year tax return?  I need help signing in to ... See more...
Hi Jerri!  Be sure to use the same username you did last year. Check out these articles on next steps:  How do I view, download, or print a prior-year tax return?  I need help signing in to my Intuit Account  
This often happens if you live in a state with no state tax. If you have no state tax, you should leave Box 15 (state) blank, There's nothing you need to report in boxes 15 through 17, so make sure t... See more...
This often happens if you live in a state with no state tax. If you have no state tax, you should leave Box 15 (state) blank, There's nothing you need to report in boxes 15 through 17, so make sure there are no zeros.  Boxes 15-17 should all be left empty.
To file your 2025 return, your 2024 Adjusted Gross Income (AGI) is found on Line 11 of your 2024 Form 1040.  If you used the online version of TurboTax, sign in at TurboTax.com. Scroll to Your tax re... See more...
To file your 2025 return, your 2024 Adjusted Gross Income (AGI) is found on Line 11 of your 2024 Form 1040.  If you used the online version of TurboTax, sign in at TurboTax.com. Scroll to Your tax returns & documents and select 2024 to view your AGI or download a PDF. 
Our NY W-2 Box 14 Code: TRANSIT PRE-TAX is not recognized by Turbo Tax and does not have a drop down option to match it for NY.  I tried to enter "Other" and it gave me an error on the return. What d... See more...
Our NY W-2 Box 14 Code: TRANSIT PRE-TAX is not recognized by Turbo Tax and does not have a drop down option to match it for NY.  I tried to enter "Other" and it gave me an error on the return. What do I do? This is money that gets deducted for transit from each paycheck and is completely tax free.  The total is $825.00.
I don't know what to say but this actually worked. Attributing the K-1 to my spouse fixed the numbers for me, but I think as you said, it is a superficial fix because the loss is probably applied to ... See more...
I don't know what to say but this actually worked. Attributing the K-1 to my spouse fixed the numbers for me, but I think as you said, it is a superficial fix because the loss is probably applied to my spouse's earned income instead, which is way over the dependent care benefit so the issue is masked.   The software has some real bugs with this. Ironically, when I attribute the K-1 to both of us, I received max credit of $3000 x 2 = $600, which makes absolutely no sense.   See the turbotax AI/automated explanation below for each option I select:   Me (correct designation, incorrect result): "With one qualifying person, the maximum expenses you can use is $3,000. You received $5,000 in Dependent Care Benefits from your employer, which reduces your eligible expenses to $0, but the IRS allows you to use the lesser of your earned income or $3,000 for the credit calculation. Since your earned income is $1,899, only that amount counts. Your credit rate is 20%, so your final credit is $380."   Spouse (incorrect designation, correct result): "With one qualifying child, the maximum expenses you can use for the credit is $3,000. Because you received $5,000 in pre-tax Dependent Care Benefits from your employer, your eligible expenses are reduced to $1,182. Your credit rate is 20%, so your credit is $236 ($1,182 × 20%)."   Both of us (incorrect designation, incorrect result): "With one qualifying child, the maximum expenses you can use for the credit is $3,000. You received $5,000 in Dependent Care Benefits from your employer, so your eligible expenses are reduced to $3,000. Your credit rate is 20%, so your credit is $600."   Any advice on how to proceed? Is this something you can report higher up?   Thank you so much.
i did get a letter that told me they paid intrest to me tocount for25
I'm still working on this.  I really want to make this easier so  - will the following work??? I have a spreadsheet so I have all the information.  Luckily its only a couple of years. - but it is al... See more...
I'm still working on this.  I really want to make this easier so  - will the following work??? I have a spreadsheet so I have all the information.  Luckily its only a couple of years. - but it is also four mutual funds.  If only I knew to shut off the dividend reinvestment.   My question now is can I just separate into three different categories?  Lots of entries for only two years with four funds.   first - The inherited mutual fund info with the date of death basis. second - For reinvested dividends over a year - combine each mutual fund's reinvested dividend shares and average out the basis for this long term category.   Third - For reinvested dividends less than a year -  combine each mutual fund's reinvested dividend shares and average out the basis for this short term category.  I hope I explained this ok.  Thank you for your help.  If I have to do all the entries for every purchase separately I will do it - I'd just rather not.  In December they have three separate purchases per fund on the same day.   Thank You.
The general rule is (and it applies, in your case): your report all your income on your home state return, even the income earned out of state. You file a non-resident state return for the state you ... See more...
The general rule is (and it applies, in your case): your report all your income on your home state return, even the income earned out of state. You file a non-resident state return for the state you worked in and pay tax to that state. Your home state will give you a credit, or partial credit, for what you paid the non-resident state. You will have to file a non resident MA state return and pay MA tax on the income earned there.. You will also file a RI full year resident return and calculate tax on ALL your income. RI will give you a credit, or partial credit, for the tax you pay MA. So, there will be little or no double taxation, but you have the cost and hassle of filing two state returns. Do the nonresident state return first.   Doing the returns in the correct sequence insures that your RI return will include the credit for the tax you pay to MA.
I have no 2024 return information, I can not start my 2025 return. I used TurboTax only to filing my past years return, Please help me find record.
Do you need the AGI to efile this year's return? You need your 2024 AGI to efile 2025. The AGI is on 2024 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse. ... See more...
Do you need the AGI to efile this year's return? You need your 2024 AGI to efile 2025. The AGI is on 2024 1040 or 1040SR line 11. If you filed a Joint return you use the same AGI for each spouse. How to find the AGI. https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947 If you didn't file 2024 or filed it later in the year or mailed it, then try entering 0 for the AGI. If that doesn't work you will have to print and mail your return. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript
What do you need it for?  How to Access prior year online returns https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010 If you can't get the side ... See more...
What do you need it for?  How to Access prior year online returns https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/27010 If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2025 for the side menu to open up. Just continue a little ways into 2025. I had to go though about 12 screens. If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups. Or request a transcript from the IRS https://www.irs.gov/individuals/get-transcript Or get a copy of your return using form 4506 https://www.irs.gov/pub/irs-pdf/f4506.pdf
I have a small foreign tax credit from a trust.  The K-1 total foreign taxes paid is $25 which is reported on Line 14, Box ZZ.  That came from a mutual fund that the trust invested in.  The foreign g... See more...
I have a small foreign tax credit from a trust.  The K-1 total foreign taxes paid is $25 which is reported on Line 14, Box ZZ.  That came from a mutual fund that the trust invested in.  The foreign gross income is on the K-1 is $361; expenses of $21 for a net of $340.   I have no clue what the US sourced gross income is.  I guarantee you the broker doesn't know either.    Turbo Tax won't let me electronically file because I haven't filled in the answer to this question: US Source Income plus Foreign Source Income sourced at the beneficiary level should not be greater than the total gross income sourced at the beneficiary level.  It wants me to complete the US Sourced Income.   No matter what I put, Turbo Tax won't accept it. I've tried inputting boxes 1, 2a, 3 and 4a  (that's all I have on the K-1), that's about $600, I've tried combining that with the foreign gross income.   No matter what I input, Turbo Tax won't accept it.  Doesn't matter if it's higher than, equal to or less than any combination listed on the K-1.     I have never run into this with Turbo Tax before and I've always had a small amount of foreign tax credit, well under the limit where I have to complete a F 1116.    Anyone have any solutions?  Call the CEO of the mutual fund company and ask what my portion of their US Sourced Income is?  (sarcasm). Turbo Tax won't accept it even if I did.     This problem has been around on this forum and after reading pages trying to find an answer, there was not an answer given to this exact scenario.  Plenty of advice, but Turbo Tax's software won't accept it.     Thank you.                 The help section says to check with the broker.  I guarantee you my broker doesn't know.  We're talking a very small amount here.  
At the screen Tell us about any other medical expenses, something may have been entered in either the Description field or the Amount field.   Click the Delete trashcan to the right.
For a pension, it's whatever they send you. Say all of it is the RMD. If you have a RMD requirement it will ask you if it is the RMD. Say yes and enter the amount from box 1 as the RMD amount. The pe... See more...
For a pension, it's whatever they send you. Say all of it is the RMD. If you have a RMD requirement it will ask you if it is the RMD. Say yes and enter the amount from box 1 as the RMD amount. The pension doesn't need to calculate any RMD. Anything your pension pays you is considered to be the RMD. Traditional pensions automatically fulfill the rules of an RMD. So just enter the same amount in box 1 for the RMD for each 1099R.