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Turbo Tax 25 Premier Install Problems

After buying and downloading the windows install exe from premier 25, I run the .exe to install. It comes up with a bar saying extracting files, but after that ... nothing. Nothing gets installed.

 

How do I install the program after I have already paid for it?

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1 Reply
GabiU
Intuit Alumni

Turbo Tax 25 Premier Install Problems

Try a force uninstall and a reinstall. See this article: How do I forcefully uninstall TurboTax for Windows?
Next try these steps: 
1. Go to this link and select the hyperlink "Access it here" to prompt a sign in
2. Sign into your TurboTax account 
3. Navigate to "Products & Billing" 
4. Select TurboTax 
5. Pick TurboTax Desktop 2025 "Licenses and downloads" 
6. Select "enter your license code here" to prompt a new download. 

Let me know if this works for you. 

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