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If your fees were that high, you must have used "Live" online software, so you should talk to your expert.    You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday - Friday.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=m8zw1pbb  

You can enter the phone number of a U.S. relative or friend. You can also use a "dummy number" like 800-555-1212. The IRS recognizes this as a placeholder and will send mail if they have any questions.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh  

CAN I USE TURBOTAX TO AMEND IF THE RETURN WAS PREPARED SOMEWHERE ELSE?   If you did not use TurboTax to prepare your tax return, it is possible to amend the return using TurboTax but it will really be a pain.  It would be better to use the software or service used to file originally.  If a paid preparer made a mistake on your tax return, that tax preparer should do the amended return for you at no charge. In order to use TurboTax to amend your return, you need to purchase the desktop software for the tax year and re-create the return EXACTLY as it appeared when it was filed with the IRS/states.  Every line has to be the same.  Then you have to "trick" the software into thinking you filed by saying you will mail the return. (but do not mail it)   AFTER that, you use the software to prepare a Form 1040X, which has to be printed, signed and mailed to the IRS.  It takes the IRS about 4-6  months to process an amended return   https://turbotax.intuit.com/personal-taxes/past-years-products/ You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.

If you did not save those old returns as pdf's then, no, you will not be able to open them.   There is a service --Taxprinter.com -- that is not affiliated with TurboTax which you might want to explore.  We do not know much about it or how much their fees are.

@xiaochong2dai  The contributions were withdrawn pre-tax, and will be reported on your wife's W-2s.  Your tax software (Turbotax or whatever else you use) will see that, and will ask if she had qualifying insurance.  When you answer "no" (because even though she had a qualifying plan, she is disqualified by your HSA), those contributions will be added back to her taxable income.  That will increase the tax you owe or decrease your refund when you file your return.  Therefore, the excess is not also taxed when it is withdrawn.  The only part of the withdrawal that is taxed is the interest she earned (if the account paid interest). 

To complete and file a 2023 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2023 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/   A 2023 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.   You will have to amend the 2024 tax return that you filed so that it only has tax information entered for tax year 2024. See this TurboTax support FAQ for amending a current year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-current-year/L7eS6o1qh_US_en_US?uid=lfunevhk