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To enter, edit or delete your Form 1095-A - Click on Federal Taxes (Personal using Home and Business) Click on Deductions and Credits Click on I'll choose what I work on (if shown) Scroll down to Medical On Affordable Care Act (Form 1095-A), click the start or update button

Follow these steps: Select Search (the magnifying glass icon) in the top right corner. Type 1095-A into the search box and click the magnifying glass. Select the Jump to 1095-A link that appears in the search results to go directly to the entry screen. If the search method doesn't work, follow these manual steps: From the left-side menu, select Federal. Select the Deductions & Credits . Scroll down to the Medical section and select Show more. Find Affordable Care Act (Form 1095-A) and select Start or Revisit. Answer Yes to the question "Did you receive a Form 1095-A for your health insurance plan?" and continue to enter your data.

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

New York. The document number is 10 characters. I entered all 10. I ended up saying I didn’t have an ID, because I couldn’t figure it out. NY accepted my return without it, so I’m actually all set. Just weird. 

Sounds like something got stuck. You can try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website. Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms. Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit." Restart the Browser: Close all open windows of your browser entirely and then reopen it.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.

Can you give us some more information to clarify your situation? What entry was omitted? Were yo entering a tax form? Was it a calculation? Although this site can not make phone calls, we have a staff og CPAs and Enrolled Agents that can answer your questions.

  Thanks.  How and where can I see the systems calculations for the allowed amount? I ask because, all of the HELOC proceeds were used for a home renovation. The refinancing was that I needed to increase the HELOC to pay for additional work. My concern is that I dont seem to be getting the credit for enough of the interest that I paid. I know there are caps (750,000?) but my total actual borrowings are 850k. (Whereas, the sum of the first mortgage and the two HELOCs (one replaced the other), is over $1M. )  The total interest is $39,000.  Doesn't that mean I have 34,400 in deductible interest? (ie 750/850 x 39,000?)   Given that  I have other deductions, it seems I should itemize. And yet, it's telling me to take the standard deduction whereas this should be higher. The only thing that I can figure is that somehow the interest isnt being calculated correctly...

You enter investment sales in the Wages and Income section of TurboTax, then Investment Income, then Stocks, cryptocurrency, Mutual Funds, Bonds, etc... Skip the section where it asks if you want to upload your tax documents. Choose Other for the type of investment sold. You will come to a screen where you can enter your sales and cost basis. Choose Collectible for the type of investment sold.

You are not right.   The official 2025 1040 IRS instruction must be the only reference for judgment. Lets check it.   Main home was in the U.S.   If your main home (and spouse if filing a joint return) was in the U.S. for over half of 2025, check the box on the front of Form 1040 or 1040-SR. Providing this information will help the IRS determine your eligibility for certain tax benefits, including the earned income credit.   Where do you see that the checkbox should not be checked if you don't claim EIC, please ?   For Green card holders it is not only about EIC, but  also about the following question on their naturalization application : ""Have you ever called yourself a 'non-U.S. resident' on a Federal, state, or local tax return since you became a lawful permanent resident?""   Information about this checkbox was never asked by TurboTax while filling. It is differently a prod defect which has to be fixed !