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Where do I enter an Illinois Gives credit in the TurboTax Illinois State return?   I want to enter an "Illinois Gives" credit (Credit Code 5670)  for the 2025 tax year.    I cannot find how to do this in the Step-by-Step TurboTax Deluxe + State.   Per the TurboTax support line, this will generate an Illinois Schedule 1299-C. The support line confirmed, and TurboTax Deluxe online help also confirms that Schedule 1299-c is available for print and e-file.    Neither the TurboTax support line nor I can find how to enter "Illinois Gives" Credit.    Thank you.

@moranja So your return has NOT yet been e-filed?   Then do not even think about clicking the word "amend."    You do not use the process to amend if your return has not been filed, accepted and fully processed by the IRS.  Amending is done on a special form--1040X-- only after your incorrect return has been fully processed.   Sounds like you reached help with customer support and received advice to hold off on e-filing until you have the issue fully sorted out.  

When you entered what kind of work you do, TurboTax Online automatically added your business code to your tax return for you. If you left that question blank, you'll see a generic code: 999000.   You can try entering a different Work Description to see if you can trigger a better Business Code. Or just leave it blank.   This info doesn't affect your taxes, it's just something the IRS wants to know.

No I did not mess up. Had to enlist assistance of Rep from Intuit. Spent almost an hour on phone being assisted  deleting data that the system would not allow me to delete myself. I had completed my tax filing and was ready to submit to IRS, but for whatever reason the system automatically doubled my 2024 and 2025 RMD withdrawals, and threw my entire form into a tailspin. Rep advised me to put off doing anything more for about a week.

We cannot see your screen, your return or your account.  Have you entered ALL of your 2025 information?  All your income, etc.?  Many tax documents that you need do not arrive until late January or even February, so maybe you do not have it all there yet.   There are a lot of variables that affect your refund or tax due including how much you earned, how much tax you had withheld, your filing status, the number of dependents you claim, your deductions and credits, etc.  You may have lost Earned Income Credit or the Child Tax Credit— did a child turn 17?  If you received the EIC last year, remember that changes in the amount you earn have a big effect on the amount of EIC you can get. (Sometimes earning more money means less EIC)  Are you 65 or older ?  If so, your standard deduction is higher. Everyone has a higher standard deduction now so it is harder to use itemized deductions.   And of course, always check your own data entries, looking for errors such as misplaced decimals or extra zeros.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refund-go-compared-last-year/L97JmhUbi_US_en_US?uid=ld9ijm41   Print out 2024  and 2025  and compare them side by side to see what is different.    https://turbotax.intuit.com/tax-tips/tax-payments/video-why-would-i-owe-federal-taxes/L3VXudPiN  

Since you live and work in reciprocal states, you only file for the state in which you live, in your case, Indiana.  You would only file for a Kentucky refund if Kentucky tax was withheld, but your employer should have only withheld Indiana tax.    To clarify, was Kentucky Tax withheld on your W-2?  Was all your income listed as Indiana Wages in Box 15 and 16 on your W-2?    Usually, the non-resident state return needs to be done first in TurboTax so the state tax paid in the non-resident state is credited on the resident state return, but when the states are reciprocal, there will be no non-resident state tax and therefore no tax credit on your resident state tax return. Be sure your full taxable income from the W-2 shows as Indiana income.    If all your income shows as Indiana Income on your W-2, and no Kentucky tax was withheld, you needn't file a Kentucky return to claim a refund.     

A form that is needed to report the Roth conversion, Form 8606, is not yet ready.  The following link shows the forms availability in TurboTax:  Forms availability .  Form 8606 is currently showing a date of 1-23-2026 for its ready date, but any changes to this date will be reflected in that link.

You probably answered something incorrectly in MY INFO.   Go back to MY INFO, click the child’s name  and go through all of the interview questions carefully and slowly.  Read every screen top to bottom.     Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2025 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.