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I purchased Will Builder, but did not receive an email for access to this product. I called TurboTax customer service, since I purchased this product through TurboTax, but the representative was unable to help and didn't know anything about the product.   I went to the ARAG website for help, but there is no reference to Will Builder and so far no help there either. I think this Will Builder may be a scam by TurboTax. Hopefully, this will eventually be resolved. I think I just might be out $39 though.

I did that and it still shows that it still needs to be reviewed.  I did an online chat with a TurboTax agent and did the screen sharing and she confirmed I was doing everything right. She also said she was confused and told me to try again in 24 hours because there might be a system error in Turbo Tax. It’s been longer almost a week now and it’s doesn’t seem to updated still.

Most important is to follow the steps so that you will clear any sale action inside the vehicle itself. Then follow the steps to obtain the information for the sale of business property. A sale inside the vehicle is confusing since the business use changed year by year.  Answer Yes for sold, disposed of, etc.... Answer Yes it was converted to personal use Gather the information provided and complete the Sale of Business Property. This will make the return complete and correct. Do NOT use any of the personal use portion in your tax return.   @Aussie 

You received an email that we cannot see that tells you why your tax return was rejected.   Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead.    What is the rejection code or rejection message?     If it was rejected for AGI—-your 2024 AGI might not be in the IRS system if you filed late.   Try using zero instead.   If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.     https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311   If that does not work and you still cannot e-file, then print, sign, and mail your tax return.       Most rejections are for AGI.  AGI no longer matters for past years since you only needed it to e-file. If your past couple of tax returns were rejected and you did not fix them and re-file, you can still file them by mail.   E-filing is closed for past year returns, so print them, sign and date them in ink, and mail them in.  Do not put two years of returns in the same envelope or the employee who opens the mail might miss one.   Mail each year separately.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.  

Most of the time, this error results from discrepancies with ‌IRS records or from using outdated forms.   Even if the info seems correct, try re-entering your name and middle initial by going back to the "Personal Info" section. Delete your first name, last name, and middle initial, then re-type them exactly as they appear on your Social Security card, even if they appear correct.  Also, you can try clearing your browser’s cache and cookies from your computer to clear out any remaining data. How do I delete cookies  How to clear your cache   

No one on this forum can access your tax return to see why the tax return was rejected. You received an email from TurboTax for the rejection.  It shows the rejection message and rejection code.  What does it say?

Yes, here is the best method to enter your depreciation information.   Go to Federal > Wages & Income > Rental Properties and Royalties (Schedule E).  Click Edit next to your specific rental property. Go to the Assets/Depreciation section for your property. Choose Add an Asset. Select Rental Real Estate Property. Here you will enter. Cost: The original purchase price (excluding the land value). Date Placed in Service: The date it first became a rental. Prior Depreciation: Look at your 2024 Form 4562, Line 18 (or the "Asset Life History" page). You must enter the total amount of depreciation taken in all previous years combined. @railroad1128   

Thanks. Yea I saw those Reddits too. Didn’t know about the interest pay timeline so good to know. I was able to speak to a NYS tax support person today and he told me that there should be update by end of March but if I don’t see any status change by then, I should give them a call then and they will escalate my case. Fingers crossed they will process it by then…