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This is shocking and also happened to me tonight. If TT doesn't fix this, we should get our money back. This raises huge risks of errors for us, which increases audit risks. I have a few thousand in capital losses. I need those recorded to carry over to next year. The import will not work--and worse, there is literally nowhere to record them in the software. Turbotax--you MUST FIX THIS ASAP. For the first time in decades, I have a refund and want to get this done. Not wait for you to finally get your product right. 

Hello I know its not what your expecting; however you never know unless you ask. Where do you work are they hiring? I am looking for work at home job due to some chronic condition, but I want to work so I would greatly appreciate you answering and sending me a link to apply if you prefer please send to email [email address removed] with any information you could provide. I too live in Colorado and every place I try and apply its a fraud website so I would greatly appreciate any help more then you know! I would also appreciate a response or email even if its not an option please and Thank you very much!  Renee'

My return with form 5695 went thru on 2/14/26, no errors & accepted within the hour. I filed online like I do every year.  If you are eligible with the Max benefit, talk to a TT expert & get their opinion.   Good luck

If you have followed the instructions below are you are not able to start your amendment, try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.   To amend your 2023 and 2014 tax return using TurboTax Online follow the instructions below. Make sure you have a copy of your original federal and state tax returns.   Sign in to your TurboTax account Under Tax Home, scroll down to Your tax returns & documents and select the year that you are amending Select Amend (change) return Select Amend Using TurboTax Online Follow the prompts on the next screens and answer the questions On the Tell us which return(s) you want to amend screen select which tax returns you want to amend and select Continue Once you indicate why you want to amend your return, the refund/balance due sets to $0 Follow the prompts to amend your tax return For additional information on amending your prior year tax returns, review the following TurboTax articles: Video: How to Amend Your Tax Return,  How to File an Amended Tax Return with the IRS, and  How do I amend my federal tax return for a prior year?

Be sure that the overtime is the additional pay that you received apart from your hourly pay. So for example if your hourly wage was $20 an hour and you got  time and a half so earned $30 only the additional $10 is your overtime. 

Sorry you're having difficulty.   That "pay fees out of refund" method not uncommonly has difficulties and makes timing and tracking difficult.   This is mainly a user community forum--not a direct route to TurboTax Support.  So folks here, even TurboTax employees who help in the forum, won't know anything specific about your account.  Since you described that your funds are supposed to have gone to 3 different places (Cross River, Intuit router account, Credit Karma), it adds a lot of variability to the timing of all that.   As to how Cross River Bank came to be involved, you may already know, but whenever you request fees to be paid from a refund, the funds first go from the IRS to a third-party bank where the fees are taken out.  It sounds like the third-party bank used was Cross River Bank.   In years past it had not been possible to take products fees out of a state refund, but this year they are allowing that in some states, such as Arizona, Colorado, California, Illinois, Ohio, Oregon, Michigan, and/or Wisconsin.  Maybe they use Cross River Bank when the fees come out of a state refund.   "Turbo Tax says they submitted the funds to my Credit Karma spend account on 2/18. Credit Karma says they haven't received anything."   2 days ago (Feb. 18) may not have been enough time for it to go from Intuit router account to Credit Karma and for Credit Karma to process it into your account.  If it were me, I'd wait and see what happens at Credit Karma on Monday.  Perhaps it will process there into your account overnight tonight or over the weekend.

It's not clear what form or document you are comparing the 1098-T to. TurboTax does not prefill box 1 or box 5 at the 1098-T screen.  You enter the numbers.     The 1098-T is only an informational document. The numbers on it are not required to be entered onto your tax return. However receipt of a 1098-T frequently means you are either eligible for a tuition credit or possibly your student has taxable scholarship income.  If you claim the tuition credit, you do need to report that you got one or that you qualify for an exception (the TurboTax interview will handle this) You claim the tuition credit, or report scholarship income, based on your own financial records, not the 1098-T. In the 1098-T screen, click on the link "What if this is not what I paid the school" underneath box 1. You will then be able to enter the actual amounts paid. You will also reach a screen that allows you to adjust the scholarship amount for "amounts not awarded for 2024 expenses". Or if you find it easier, just change the numbers in boxes 1& 5 to what your records show. The 1098-T that you enter in TT is not sent to the IRS.

@hccheung , I agree that the adjusted basis of the investment cannot be zero--- the adjustment can be  and mostly is zero. Can you give me a little data about your case and let me create that and see where TurboTax is going wrong -- any data would help. Also did you enter the details and/or items in forms mode  or  in the step-by-step mode or you used a combination ?   There seems to be quite a few "unhappies" with this FTC . I will work on this once you give me some data -- yes ?