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If it's only this particular section you are experiencing an issue with, can you try deleting the form?   To delete a form, it's best to do it from within your return. 1. Open or continue your return. 2. Search for the form name in the search bar  3. Select the Jump to link in the search results to get to the summary screen. 4. From here, you can select the trash can icon to delete.   Then you can re-enter the information. As a last resort, this should resolve the issue.  How do I view and delete forms in TurboTax Online?  

see   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/access-manage-personal-data-intuit-account/L8nCbA0px_US_en_US   will say up to 15 days to process tho.  mine took 6.

It depends. Which TurboTax product are you using, Desktop or Online? Could it be an issue with your device or your internet?   Please see this help article for troubleshooting steps for Windows products for Desktop.   Common Solutions for TurboTax Online Issues:   Browser Troubleshooting: Clear cache/cookies, try Incognito/Private mode, or switch browsers. "Something Went Wrong" / Frozen Pages: Log out and back in, check internet stability, and disable extensions. Sign-In Issues: Use the Intuit Account Recovery page to reset passwords if needed. E-file Rejection: Verify that personal information like AGI, DOB, or SSN matches IRS records. "Not Responding" Errors: If the page freezes, restart the browser or wait for it to recover, then try clearing cache. 

@ user17712064671 wrote: Needed to know my exact income from last year on line. I looked at it showed $0 because I was working for myself so I had a 1099 not a W2 so it was going to be automatically declined if I went further. I just want my $53 back from TurboTax.    When efiling, if it was asking for your 2024 AGI, that is what it uses to verify your efiling.  You have to look at your 2024 Form 1040, Line 11 to get the 2024 AGI figure.   Whether or not the income was from W-2 or 1099 is irrelevant.   It only goes by what figure is shown on the 2024 Form 1040, Line 11.      Most people are able to use the 2024 AGI shown on Line 11 of the original 2024 Form 1040.  In a few instances, such as if people filed late in the year last year, then it might not work, but in that case they try using an AGI of 0.   People who did not file a 2024 return at all last year also would use an AGI of 0.   People who are still unable to successfully efile after all maneuvers can print, sign, date, and mail the return if you wish.  But you may still be able to efile, if desired.   This is a community forum--not a direct route to Customer Support--and unfortunately, we can't help you here with a product refund for Online TurboTax.  Only TurboTax  Customer Support can do anything about billing issues, and usually they do not offer a refund for an online product.  They usually say that by paying it indicates acceptance of the terms.   It never hurts to ask, but they are likely to decline.   In Online TurboTax the fee is for the tax preparation--whether efiled or printed and mailed.   Efiling is free.   Contact TurboTax https://ttlc.intuit.com/turbotax-support/en-us/contact/ Hours 5AM-9PM Pacific, 7 days per week

A State Tax Refund is taxable if you itemized deductions on your 2024  federal return and took a deduction for state income taxes instead of the sale tax.  You got a deduction benefit for it so now you have to include it as income. If you took the standard deduction it is not taxable and you don't need to report it.   Before filing,  You can preview the 1040 or print the whole return https://ttlc.intuit.com/community/accessing/help/how-do-i-preview-my-turbotax-online-return-before-filing/00/26160  

What if my union paid in 2025 for the spring semester (2026), but payment technically was maid in 2025, and my 1098 form, I am not sure, it's literally, I can calculate how much I paid, but their payments, by the union, much higher, because it's also includes for the tuition for 2026.