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Thank you for the reply.  The goal was get a definitive source for the txf standard that TurboTax used, not to pay for another tool.  This isn't a difficult problem, but clearly identifies the need for more transparency by Intuit to how to support the capabilities designed into their application.

can two people claim Head of Household at the same address? The IRS says no, unless each can prove they’re maintaining their own household and supporting different dependents.      to claim HOH, a taxpayer must pay more than 1/2 the cost of maintaining the household. 

@ gklim11 wrote:   I already filed my taxes but the status says started for federal and state. Please help! I am using the free version because my tax is very simple and which number can I call for customer service? Unfortunately, the Free Edition does not have phone support.  Free Edition users can use social media access to TurboTax Support that we can tell you about later, if needed.  However, it's possible this can be resolved in this user community forum.   You didn't by any chance start preparing a return in more than one account, did you?   That occasionally happens to some people who have more than 1 account; i.e., they end up with an unfinished return in one account but filed in another.    While that can happen, the scenario below is likely more common:   If you are sure you are in the same account in which you prepared the return, and if the status at your 2025 Tax Home page says "started", it sounds like you didn't actually complete the efile process in that account.   If you had efiled, the status of the 2 returns should show as pending, accepted, or rejected.      Did you go all the way to the final screen in the FILE section and clicked on a big orange button "Transmit Returns Now?"  If you actually did that, then after that you should have gotten 2 emails--the first that the returns were transmitted followed by another one up to 24-48 hours later, (or sometimes much sooner) saying if they were accepted or rejected.  Until then it should say "pending."    Did you get any emails?    If your status at the Tax Home says "started", that makes me think you did not complete the filing process.   If that's what happened to you, here's what to try.  When you open your return interview again, you should first go through the REVIEW tab in the left menu column, which is an error check to be sure all is still in order.  If you didn't print out your returns and go over them carefully prior to filing, this would be a good time to do so.   Then you can go through the FILE tab and attempt the efile again.  Be sure to go all the way to the end and click the big orange button to "Transmit Returns Now."   At the Tax Home page are you able to get back to your return interview?    If you can't return to the interview, i.e. if your return has been closed, then to open the interview back up look for a link "Add a State."   That doesn't really add one, but opens a closed interview back up.

If you want to purchase the 2025 desktop software for Mac directly from TurboTax, go to this product page to buy a license code:   https://turbotax.intuit.com/personal-taxes/cd-download/   Minimum system requirements for Mac: https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-system-requirements-turbotax-mac-software/L5ar0Busw_US_en_US   Here's some more info you may need after your purchase:   FAQ:  How do I find my license code for TurboTax Desktop? https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license-code/L4GHDgGpr_US_en_US   Once you have the license code, here's how to get the software, download, and activate.   When prompted for the download, be sure you choose the Mac version.   FAQ:  How do I get started with TurboTax Desktop? https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US