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To recap, my returns, like everyone else’s returns that included a form 5695 deduction, was rejected several times. Given that I have refunds coming from both federal and state I had no intentions of waiting until March 6 or March 7 or some time in the future when TurboTax finally got around to resolving the problem with correctly processing inputted and transmitted data from form 5695 to the IRS.    I resolved it by going to turbo tax, searching for the form 5695 and completed it manually using the IRS form 5695 instructions (available from the IRS). After completing the form manually, I had turbo tax re-check and verify that my returns were error free. I then re-transmitted both returns using eFile.  Finally, both my federal and state taxes returns were accepted.    This should not have been a difficult fix and update by turbo tax. I am really surprised and frankly very disappointed that TT didn’t address and fix this. I’ve been using TT for years and this has given me pause about using them again in the future. My confidence in their product has definitely given me reason to question the accuracy of their software. 

This ‌may be an activation error, or you are being charged again.  To fix this,  Try restarting your computer,  Removing any external USB drives,  Update your software.  If the issue persists, you will need to contact TurboTax Support  By calling What's the TurboTax phone number?

To recap, my returns, like everyone else’s returns that included a form 5695 deduction, was rejected several times. Given that I have refunds coming from both federal and state I had no intentions of waiting until March 6 or March 7 or some time in the future when TurboTax finally got around to resolving the problem with correctly processing inputted and transmitted data from form 5695 to the IRS.    I resolved it by going to turbo tax, searching for the form 5695 and completed it manually using the IRS form 5695 instructions (available from the IRS). After completing the form manually, I had turbo tax re-check and verify that my returns were error free. I then re-transmitted both returns using eFile.  Finally, both my federal and state taxes returns were accepted.    This should not have been a difficult fix and update by turbo tax. I am really surprised and frankly very disappointed that TT didn’t address and fix this. I’ve been using TT for years and this has given me pause about using them again in the future. My confidence in their product has definitely given me reason to question the accuracy of their software. 

  To recap, my returns, like everyone else’s returns that included a form 5695 deduction, was rejected several times. Given that I have refunds coming from both federal and state I had no intentions of waiting until March 6 or March 7 or some time in the future when TurboTax finally got around to resolving the problem with correctly processing inputted and transmitted data from form 5695 to the IRS.    I resolved it by going to turbo tax, searching for the form 5695 and completed it manually using the IRS form 5695 instructions (available from the IRS). After completing the form manually, I had turbo tax re-check and verify that my returns were error free. I then re-transmitted both returns using eFile.  Finally, both my federal and state taxes returns were accepted.    This should not have been a difficult fix and update by turbo tax. I am really surprised and frankly very disappointed that TT didn’t address and fix this. I’ve been using TT for years and this has given me pause about using them again in the future. My confidence in their product has definitely given me reason to question the accuracy of their software. 

Even the desktop software connects to the internet, especially when trying to sign in. The captcha is an internet security tool.   Try these things:   Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu. Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.   Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache, you force the browser to establish a brand-new, secure connection with the Intuit servers.

Distribution code G on your 1099-R indicates that your proceeds was rolled over to another qualified plan. Your 1099-R shows $0.00 as the taxable amount in Box 2a.   The 1099-R may be reported on an amended income tax return.  Amended tax returns should be available soon.  See forms availability here.   If you used TurboTax Online, log in to your account and select Amend a return that was filed and accepted.    If you used the CD/download product, sign back into your return and select Amend a filed return.    See also this TurboTax Help.   @ange-rene007   

If the message you see relates to a rental property (Schedule E), try working through the property interview again. In TurboTax Online, navigate to your Rental Property Summary page and look for Less Common Situations at the bottom. Click the pencil icon to the right of "Carryovers, limitations, at risk info, etc." and work through the interview to enter your carryovers. Be sure to complete all tables that may appear and continue until you reach the property summary page again.   For self-employed business carryovers (Schedule C), navigate to your Business Summary page and look for Uncommon Situations at the bottom. Click the pencil icon to the right of "Unused Expenses, carryovers..." and work through the interview to enter your carryovers. Be sure to complete all tables that may appear and continue until you reach the business summary page again.   @nycstevepsp  @lacina00

Thank you!  I was more concerned with what was actually being provided to the state.  I can take screenshots of the form for my records as long as the state will receive the appropriate information.     Thanks,   Brandi

Review Your Tax Return Summary   Open your 2025 return in TurboTax Go to the Tax Tools menu on the left Select Print Center View your Federal Information Worksheet Look at the "Direct Deposit" section

In order to take a closer look at the situation you described and report it to the development team for further investigation and potential corrections, it is very helpful to have an actual customer diagnostic file demonstrating the situation.  Please consider sharing a diagnostic copy of your tax file so we can take that closer look.  The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms.     If you would like to provide us with the diagnostic file, follow the instructions below and post the token number along with which version of TurboTax you are using in a follow-up thread.   Use these steps if you are using TurboTax Online:   Sign in to your account and be sure you are in your tax return. Select Tax Tools in the menu to the left. Select Tools. Select Share my file with agent. A pop-up message will appear, select OK to send the sanitized diagnostic copy to us. Post the token number here.    If you are using a CD/downloaded version of TurboTax, use these steps:   Select Online at the top of the screen. Select Send Tax File to Agent. Click OK. Post the token number here.   If you are using a Mac version of TurboTax, use these steps:   Go to the Menu at the top of the screen and select Help. Then, Send Tax File to Agent. Post the token number here.