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Have you run Smart Check under the Review topic? Generally, TurboTax will display the form or schedule that needs an entry to resolve this type of experience. Also, look for topics in a summary list that have the orange "Needs Review" to the right. 

No. Do not enter the SSA1099 for your child on your own tax return.   Someday if the child has other income  (after school job, etc.) and is filing a tax return, for that tax year he will need to include the SSA1099 on his own return.  Until then, it does not get entered anywhere.  

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

@ourtax3550  Live expert help with desktop software   https://ttlc.intuit.com/turbotax-support/en-us/help-article/experts-advice/turbotax-desktop-live-tax-advice/L2nvxpA4W_US_en_US?uid=m5leh972  

I inputted all of the correct information, but turbo tax says I am not owed any in return. Even though, marketplace says I qualify for that credit.    Full transparency: I made $9,500 for the whole year. I file for just myself. Nobody else claims me on their taxes. In December 2025, I was notified that I qualified for Medicaid and so I made the switch.   Is this an error on TurboTax or is it because I switched to Medicaid in the last month of the year? I paid my full premium for the other months and was told I would receive the credit when I filed my return.

Since you are dealing with a W-2 that has $0 in Box 1 but amounts in Box 3/5 and Code II in Box 12, you should follow a modified version of the "W-2 entry" approach rather than the "Other Income" route. Here's the recommended entry.   The most reliable way to get this accepted for e-file and have it count for your Roth IRA is to "force" the income into Box 1 so the IRS computer sees it as wages. Enter the W-2 exactly as it appears, but with one critical change: Copy the amount from Box 3 (Social Security Wages) into Box 1. Enter Box 12 with Code II and the corresponding amount.  Proceed through the interview until you see a screen titled "Let's check for uncommon situations" or "Any of these apply to these wages?" Check the box for "Nontaxable Medicaid waiver payments" (also called "Difficulty of Care" payments). TurboTax will then ask you how much of those wages were nontaxable. Enter the full amount you put in Box 1. By putting the number in Box 1, you match the "Earned Income" requirement for the Roth IRA.  By marking it as a Medicaid Waiver payment in the follow-up screens, TurboTax creates a "negative adjustment" on your Schedule 1, Line 8. This removes the income from your taxable total, so you won’t pay income tax on it, but it still counts as "compensation" for your IRA.

I don't know that you were ever allowed to access forms in the online version of TurboTax. I believe the reason is because you pay for the program when you are finished, so if you were allowed to access forms before paying it would be possible to complete your return manually using TurboTax and then not pay for the program.    @Idwei

What do you mean by "sat at accepted?'   What are you expecting?   TurboTax will not update to your refund status.  TT gets no information from the IRS after you file your tax return.   You can track your refund yourself on the IRS refund site.   Federal and state refunds come from completely separate entities.  There is no rule as to which one will come in first or how long it will be between their arrival in your account.   TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS.      First, check your e-file status to see if your return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.     You need your filing status, your Social Security number and the exact amount  (line 35a of your 2025 Form 1040) of your federal refund to track your Federal refund:    https://www.irs.gov/refunds   To track your state refund:     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr   If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh . https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst         If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund before early March   https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/federal-refunds-delayed-due-path-act/L5jnQJsBi_US_en_US   Note:  “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.   FROM THE IRS WHERE’S MY REFUND SITE: https://www.irs.gov/wheres-my-refund How it works Where's My Refund shows your refund status: Return Received – We received your return and are processing it. Refund Approved – We approved your refund and are preparing to issue it by the date shown. Refund Sent – We sent the refund to your bank or to you in the mail. It may take 5 days for it to show in your bank account or several weeks for your check to arrive in the mail.      

This is a known issue in TurboTax and we are working to resolve it as soon as possible. As soon as we have a resolution for you, we will update you in this Community thread.   [edited 2/4/2026 | 3:11pm PT]