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4 weeks ago
Sounds like something got stuck. You can try these things:
Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, ...
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Sounds like something got stuck. You can try these things:
Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
Restart the Browser: Close all open windows of your browser entirely and then reopen it.
Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.
4 weeks ago
1 Cheer
If I give the same small-dollar monthly donation to several dozen orgs, it's unreasonable for me to list twelve dated donations separately for each charity. I list one donation as an annual sum for e...
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If I give the same small-dollar monthly donation to several dozen orgs, it's unreasonable for me to list twelve dated donations separately for each charity. I list one donation as an annual sum for each charity.
4 weeks ago
Once a tax return has been filed it cannot be changed, canceled or retrieved
You will have to wait for the IRS to either Accept or Reject your filed federal tax return. If the return is rejected...
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Once a tax return has been filed it cannot be changed, canceled or retrieved
You will have to wait for the IRS to either Accept or Reject your filed federal tax return. If the return is rejected you can make the necessary changes and e-file again. If the return is accepted you will have to amend your original tax return. An amended return, Form 1040-X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 20 weeks or longer to process an amended tax return.
Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.
4 weeks ago
It's possible. It's also possible that you got bonus depreciation back in 2022 that you aren't accounting for - especially if the system thinks there is only $3108 available for this year. I would ...
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It's possible. It's also possible that you got bonus depreciation back in 2022 that you aren't accounting for - especially if the system thinks there is only $3108 available for this year. I would take a look at your 2022 return and see how much depreciation you took that year.
4 weeks ago
Topics:
4 weeks ago
mine says MVB bank and my credit karma money does not show anything
4 weeks ago
1 Cheer
Also, the forms option and ability to move around while entering data is critical. I don't want to spend 30 hours working on taxes then find the last thing won't work. With online, you are neaver...
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Also, the forms option and ability to move around while entering data is critical. I don't want to spend 30 hours working on taxes then find the last thing won't work. With online, you are neaver really sure of anything until you are completely finished.
4 weeks ago
Unfortunately it is not included with my paid version of TurboTax deluxe 2025. What else can I do?
4 weeks ago
Sounds like something got stuck. You can try these things:
Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, ...
See more...
Sounds like something got stuck. You can try these things:
Log Out Completely: Before doing anything else, click Sign Out in the TurboTax menu.
Clear Cache and Cookies: This removes old, "corrupted" data that might be confusing the website.
Use an Incognito (Private) Window: This is the most effective "quick fix" because it launches the browser without any saved history or extensions (like AdBlockers) that often interfere with tax forms.
Check Pop-up Blockers: TurboTax often opens forms (like the 1099 PDF) or payment windows in a separate pop-up. Look at the right side of your address bar for a small icon with a "red X"—click it and select "Always allow pop-ups from Intuit."
Restart the Browser: Close all open windows of your browser entirely and then reopen it.
Most TurboTax errors happen because the browser is trying to use an old "session" from a previous visit. By clearing the cache or using Incognito mode, you force the browser to establish a brand-new, secure connection with the Intuit servers.
4 weeks ago
@user17694432161 Again-----what is your filing status? And were you 65 or older at the end of 2025? The software uses the date of birth you entered in MY INFO and your filing status. If you are ...
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@user17694432161 Again-----what is your filing status? And were you 65 or older at the end of 2025? The software uses the date of birth you entered in MY INFO and your filing status. If you are eligible for the senior deduction it is added automatically to line 13b.
4 weeks ago
Were the distributions from your HSA (i.e,, the amount on your 1099-SA) all used for qualified medical expenses?
If so, is the amount on the 1099-SA appearing anywhere on your form 1 (1040)? It...
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Were the distributions from your HSA (i.e,, the amount on your 1099-SA) all used for qualified medical expenses?
If so, is the amount on the 1099-SA appearing anywhere on your form 1 (1040)? It should not.
If your 1099-SA amount does not appear on your return as income (because it was all for medical expense), then your return is correct and you should have no concerns.
Where does it say "available now"? Can you give us a screenshot here, with any personally identifiable information redacted? I don't recognize "available now" as a TurboTax message.
4 weeks ago
The system will default to the max allowed if the amount that you enter is greater than that. Please review the amount that you entered to make certain that there was not an entry error that caused ...
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The system will default to the max allowed if the amount that you enter is greater than that. Please review the amount that you entered to make certain that there was not an entry error that caused the system tot default to the max allowed.
4 weeks ago
Es la primera vez que hago y no sé cómo se maneja
Topics:
4 weeks ago
When is Form 5695 going to be available??? Turbo keeps promising but does not deliver.
4 weeks ago
1 Cheer
It is now 1/26/26 and I still get a message that the input for the Federal Energy credit is not available.
4 weeks ago
So far, TurboTax is not populating line 13b and can not be edited as of 1/26/26
4 weeks ago
Please continue to check back as many sections are being updated.
TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not ha...
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Please continue to check back as many sections are being updated.
TurboTax Online updates for new tax laws and other features, but they are done automatically in your web browser. You do not have to manually update like in TurboTax desktop software.
If you are using TurboTax Desktop, you can manually check for updates for your TurboTax program by clicking on "Online" in the black bar near the top of your screen and selecting "Check for Updates."
You can also check for forms availability using this link click here.
If you have additional information or questions regarding this, please return to Community and we would be glad to help.
4 weeks ago
You can change the email address associated with your account through your account settings.
Intuit uses a single sign in system for all Intuit products, so changing it here will also update it...
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You can change the email address associated with your account through your account settings.
Intuit uses a single sign in system for all Intuit products, so changing it here will also update it for any other Intuit products you use, such as QuickBooks or Credit Karma.
To Change Your Email Address:
Select Intuit Account located in the lower-left corner of your screen (near the Sign Out button).
On the Account Manager page, select the Sign in & security menu.
Select the Email address section.
Enter your new email address and then enter it again to confirm.
Enter your current password when prompted to verify the change.
Select Save.
Check your new email inbox for a verification link from Intuit and click it to finalize the update.
If you can't sign in at all, you can go to the Intuit Account Recovery page. This requires you to upload a photo of a government-issued ID to verify your identity.
4 weeks ago
Have you seen a screen that occurs right after you you reviewed your return titled "Let's Review Your New York Numbers"? I put in a NY return and this summary had all items correct. It took a "Sta...
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Have you seen a screen that occurs right after you you reviewed your return titled "Let's Review Your New York Numbers"? I put in a NY return and this summary had all items correct. It took a "Starting Tax Amount" which is just the state income tax, then added the city tax for NYC and then the use tax. It showed subtractions for the Empire State Child Credit and the NYC School Tax credit. Below that were the tax payments that were made for state and city withholding. The New York State refund that was shown was correct.
This should have the information to explain your NY state tax situation. If not, please respond with details about this screen. You may also try contacting a representative over the phone to look at this with you. Here is information on how to do that: TurboTax Contact Information
4 weeks ago
2 Cheers
When is this form going to be available for Turbo desk top???????? this is ridiculous