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Box 16 on what form? A W-2? What state did you work in? If your state does not have state income tax, and box 17 is also blank, leave boxes 15, 16, and 17 empty in TurboTax. You don't need anything. If there is an amount in box 17, but box 16 is blank, your W-2 is not filled out correctly. Ask your employer for a corrected W-2. If you are talking about box 16 on a different form, tell us what form it is.  

For 2026, the IRS has not finalized all forms and instructions yet to reflect the new tax laws. Because of this, TurboTax cannot finalize the software.   Software updates will be done on a rolling basis. If you start preparing your return now, be aware that the calculations made by the software may not be accurate and might change.   You can use this link to reference when specific tax forms will be available. You can search by TurboTax Product and for IRS and state-specific forms.

None of the deductions on Schedule 1-A are allowed for married filing separately, except the deduction for car loan interest. In order to claim the deduction for tips, for overtime, or for seniors you must file jointly if you are married. The loss of eligibility for many deductions and credits is one of main reasons that filing jointly usually works out better. With the changes in the new tax law, you might find that you are now better off overall if you file jointly, even if it increases your state tax.  

@rlcpe wrote: What I was refering to was the form for tax credit for installation of aproved insulated windows.  I believe thast as I installed the new windows in Q2 2025 I can apply for a tax credit.   The 5695, Residential Energy Credits is estimated to be available in TurboTax on 01/21/2026. TurboTax website for forms and schedules availability - https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product=Turbotax_online&bu=cg

Maybe you are waiting for some forms.  Click Review to see if you are missing some forms needed in order to e-file.   Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.   Tax form availability tool     Be patient.    IF you e-file now, your return will go into “pending” until the IRS starts to accept/reject returns in late January. You cannot make any changes while the return is on the server. The IRS will start to accept/reject 2025 e-files on January 26.   And….a state return cannot be accepted until after the IRS accepts your federal return.

Using the TurboTax Free online editions as a test bed, entered information for a W-2 to include using box 12 with a code of D for 401(k) Deferrals and a deferral amount of $23,500.  Clicked on Continue at the bottom of the page without any errors being presented.   I am using Google Chrome  Version 143.0.7499.193 with no issues with the TurboTax online editions. If you cannot resolve this problem by changing browser, you will need to contact TurboTax support for assistance. See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

For what tax year?     You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.    https://myturbotax.intuit.com/   Start a 2025 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010     https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y   Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US   https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VNGm33S_US_en_US?uid=m6guhab0   You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return. https://www.irs.gov/individuals/get-transcript https://www.irs.gov/pub/irs-pdf/f4506.pdf       SAVE YOUR TAX RETURNS ! EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m6guj526   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m78eb8pc In order to transfer a past year return to the new return you need the tax file   https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-online-return-tax-data-file/L4xwOG3LF_US_en_US?uid=m6guk3xl   NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.      

Normally, there is no way to install a TurboTax 1040 individual program for 2025 on a W10 computer. The workaround is to create a W11 virtual machine on the computer. Instructions are available on the web.  

The IRS will begin accepting and processing 2025 tax returns on Monday, January 26, 2026.    Since the IRS has not finalized all forms and instructions yet to reflect the new tax laws, TurboTax cannot finalize the software.   While you can start preparing return in TurboTax, the return cannot be officially e-filed until the IRS systems are open for the season.   Please note: If you start preparing your return now, be aware that the calculations made by the software may not be accurate and might change.    You can use this link to reference when specific tax forms will be available. You can search by TurboTax Product and for IRS and state-specific forms.

Did you use TurboTax in 2024? If so, the amount should have transferred.  You can use the worksheet on page 10 of the Schedule D instructions to compute them.  https://www.irs.gov/pub/irs-pdf/i1040sd.pdf