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It might be for your 2024 return.   When did you file 2024?   Were you having the 2024 fees deducted from your refund?   If the IRS is taking too long to send your refund you still have to pay the fees or Turbo Tax will take the fees out of your bank account.   Or you could have got charged for the Desktop program.   You might be signed up for the Advantage auto renew program.   When did you get charged?   

Sorry---but your post is not making a lot of sense--especially the second part (".....to be AI..... explaining what my Sirius...  comprehension upgrade....etc..etc.")   Not sure why you have been charged $280.  You will need to talk to customer support to sort this out.   No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”   https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh  

The Online version has 1 efile per account. But you can have more than 1account.   You need to pay for each account unless an account can use the Free Edition. Online is only good for 1 return per account.  Don’t use your account or you will overwrite your return and it will be gone.  And you have to pay for each account separately so it might get expensive.   You can use the same email address for 5 accounts.  You can start another return in TurboTax Online by: Logging out if you are in your account Choose what TurboTax Online product you want to use for the second return Create your account screen Set up a new login for the second return Start working on the new return

@FortFun wrote: Pricing I got in the email is $31 (down from $79) for online deluxe and $59 (down from $139) for premium. Only 1 federal return with e-file. State return is an extra $25 or $ 24 respectively.  OK, thanks for the post. That pricing sure isn't great since the desktop version of Premier is ~$82 on Amazon and around $100 from Intuit.    For those who need to prepare 4 or 5 returns (and e-file) that's $82-$105 for desktop versus $236-$295 for online. Not good for those needing to file multiple returns.

I assume you got the License Code in the confirmation email?   How to install and Activate the Desktop Download program with a License Code How to install TurboTax CD/Download software with license code

Did the reply above answer your question? If so, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for joining the community, @tatiana_rubio.  

@Bsch4477 wrote: My view is that this is not a bad debt but a loss related to improvement in personal property which is not deductible but could be added to the cost basis of the home. I am assuming that this is a personal residence.  But that's what a non-business bad debt is.  Quoting publication 550,   Insolvency of contractor. You can take a bad debt deduction for the amount you deposit with a contractor if the contractor becomes insolvent and you are unable to recover your deposit. If the deposit is for work unrelated to your trade or business, it is a nonbusiness bad debt deduction.   (page 84 https://www.irs.gov/pub/irs-pdf/p550.pdf)   Now, the amount may be tricky to determine.  If you paid a $50,000 deposit and part of the work was done, and you had to pay someone else to finish, your loss probably isn't the whole amount.   And your loss can't be more than you paid in -- suppose you paid $50,000 as the whole price of the job, and the work was so bad the next contractor had to tear it all out and start over so that the final cost was $70,000, your bad debt loss is only $50,000.  (You could probably sue contractor #1 for the full $70,000, but if we are talking about a non-business bad debt discussion then we must already assume the business is worthless and the debt is non-collectible.)  And you can't deduct personal legal expenses, if you paid a $50,000 deposit and then paid an extra $5000 to be represented at the bankruptcy proceedings, your deductible loss is only $50,000 and you can't recover legal fees.   But the basic case of paying a contractor to work on your home and they go bankrupt before it is completed is definitely a non-business bad debt. 

i.e for "Online" TurboTax you must create a new account for each one you prepare. ....an entirely new UserID & Pwd for each one.   Write down which person (or couple)  belongs to each one,,,,,,,or you will forget which account belongs to who in subsequent years (That is IF you decide to use the Online software now, or in the future)

Are there any error codes when trying to open the pdf file? Let us know of any additional information. If the reply above answered your question, select “Mark as Best Answer” to help others find this thread. Respond below with any follow-up questions so we can point you in the right direction.  If you’d like to change subjects, Select a Topic and find the button to Post your Question.  Thanks for joining the community, @Deanjay. 

I disagree with the response in that Microsoft has now extended support for Win 10 through 2026. Also, many of the current Win 10 users can't upgrade to 11 due to system limitations and/or incompatibility issues. In my case my CPU has 3 times the required speed but is was excluded from the Win 11 compatibility list. So although technically I exceed all of their listed requirements for speed, RAM, and space I can't upgrade to 11.    Although I have been using TT for over 20 years, I see no point in spending money on a new computer "again" just for the privilege of buying and using the TT software (already caved a few years ago when we were forced to upgrade Win 10)! And no, as a Certified Fraud Examiner and knowing the inherent risks involved, I will not use the online version.  

@dmertz wrote: If the plan uses value in the 401(k) to satisfy the loan after you have left the company, it would be done as an offset distribution, not a deemed distribution.  A deemed distribution does not satisfy the loan, it just makes the outstanding balance taxable. Sorry, I got the terms confused.  The effect is the same. 

@baldietax I was able to confirm your findings in TTD Premier. @83490749707rn Were you able to get the correct total by combining your payments by quarter? That would be the workaround for now. Let us know in the replies below.