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IP Pin problem.  The IP pin number is something you choose yourself as a password for the IRS to give you phone information as to the status of your return.  The IRS has a separate Pin they issue each year in January. You need to actually update this pin number with Turbo tax before you start the E-file process.  Find the tab in under the Federal or Personal tab that says "Other Tax Situations".  Scroll down to "Other Return Information" and select Identity Protection Pin and choose UPdate.   You will answer that you received a pin. They will bring up your last year's pin so you will EDIT and put the new SIX-DIGIT IRS pin for this year there.  The pin for your IRS 6 digit code is on your IRS online account under "PROFILE". Scroll down the left side for the Pin information. You have the option of applying for one (takes seconds not days) or seeing the number they issued you for that year.  Copy that number.  Do it for both parties if you are married filing jointly.  Then submit your return and keep your existing personal 5 digit pin the way it was.    

@Toot7477 wrote: I HAVE BEEN TRYING TTO FILE A 990 TAX FOR MY NON-PROFIT. CPA ASK FOR TOO MUCH . I NEED HELP BEFORE 10/15/25 TurboTax does not support IRS Form 990, Return of Organization Exempt from Income Tax   IRS website for the Form 990 - https://www.irs.gov/forms-pubs/about-form-990

You will have to edit your personal information in the My Info section of the online program. Click on My Info on the left side of the screen. Click on your name and then on the Revisit button On the screen Let's check for some other situations Check the box labeled I was considered legally blind as of December 31, 2024 and Continue   If you have already filed the 2024 tax return, you will have to amend the tax return to add that you are legally blind. See this TurboTax support FAQ for amending a current year tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-current-year/L7eS6o1qh_US_en_US?uid=lfunevhk

If you are using one of the 2024 TurboTax desktop editions, click on Live Tax Advice at the top right of the desktop program page.   See this TurboTax support FAQ for TurboTax Live- https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/get-turbotax-live/L2kcnq0BN_US_en_US?uid=mgnqdu7z

@horseofcorff wrote: Ther eis no topic search in my tools.  I cannot locate the ip pin section.   To enter, edit or delete a 6 digit IP PIN Click on Federal Taxes (Personal using Home and Business) Click on Other Tax Situations Scroll down to Other Return Info On Identity Protection PIN, click the start button

Q. I paid $7081 in sales tax in Arizona how and where do I file for this? A. Nowhere, this year. The sales tax paid is included in the cost of the remodel.  The total remodel cost will be entered as a depreciable asset in the year the house is available to rent out.    General discussion on the personal sales tax deduction. You are allowed to deduct state & local income taxes OR sales tax; but not both. This provision was added primarily to allow a deduction for people in states without income tax. Sometimes, with a big purchase (like a car or home [residence] remodel), you may be better off deducting sales tax even if your state has an income tax. Enter both, under deductions, and TT will calculate the best option. If you don't have all your receipts (and hardly anybody does), you are allowed to use tables (built into TT from IRS Pub 600) based on income & exemptions, You can then add major purchase sales tax to the table amounts. Neither is deductible if you use the standard deduction instead of itemizing.   In TurboTax, enter at: Federal Taxes Tab (Personal for H&B version) Deductions & Credits -Scroll down to: --Estimates & other taxes paid    -Sales tax   Sales tax (and state & local income tax) are itemized deductions.  To get any benefit, the total of all your itemized deductions must exceed your standard deduction ($14,600 Single, $29,200 Married filing jointly)      

    The CAA (Certified Acceptance Agent) already submitted my spouse’s W-7, supporting identity documents, and our 2024 Form 1040 (MFJ) to the IRS.   The letter is addressed to my wife, so shouldn’t she check Box E — “I am the spouse of a resident alien not eligible to file a return but can be claimed as an exemption on a U.S. tax return” — and then sign and return it without resending the Form 1040 or identity documents since they already should have that?   We didn’t include the election statement electing to be treated as a resident for tax purposes, so I was thinking of attaching that letter with the response as well.   For context, my spouse is Canadian, and I’m from the Middle East, in the U.S. on a work visa and considered a resident alien for tax purposes. My spouse is on a dependent visa and she came to the US only in October of 2024 so doesn’t meet the substantial presence test but we want to file mfj   

@pk    The CAA (Certified Acceptance Agent) already submitted my spouse’s W-7, supporting identity documents, and our 2024 Form 1040 (MFJ) to the IRS.   The letter is addressed to my wife, so shouldn’t she check Box E — “I am the spouse of a resident alien not eligible to file a return but can be claimed as an exemption on a U.S. tax return” — and then sign and return it without resending the Form 1040 or identity documents since they already should have that?   We didn’t include the election statement electing to be treated as a resident for tax purposes, so I was thinking of attaching that letter with the response as well.   For context, my spouse is Canadian, and I’m from the Middle East, in the U.S. on a work visa and considered a resident alien for tax purposes. My spouse is on a dependent visa and she came to the US only in October of 2024 so doesn’t meet the substantial presence test but we want to file mfj   

The pin number with irs changed January 2025. The pin number for Turbo tax is a 5 digit number and now says that pin is incorrect.  Went to Tools and but there was no option to search for irs pin.  Cannot proceed any further with e-file.  I am using Turbo tax home and business desktop.  Email says it will help me change it but does not.  Only walks me right up to refiling without a new pin number.  

This answer assumes your previous returns were prepared in Online TurboTax.   Any return prepared in desktop TurboTax will not be in an Online account.  Here's how one would normally find past-year online returns and how to troubleshoot for multiple accounts (User IDs) if necessary.  Many people end up with more than 1 account.  The pathway to download the PDF or tax data file depends on whether or not you have started an online 2024 return.  I provide both scenarios below, so choose which one is appropriate for your situation.   If you have not yet started a 2024 online return: Sign in to your account.   What you see next depends on whether or not you have already started a 2024 return in that account.   If your left column menu is minimal, and does not have a Tax Home tab displayed, that would imply you have not started preparing a 2024 return in that account.  If you haven't yet started a return, it will start asking you some questions.  Answer those preliminary questions on a few screens (you don't actually have to prepare a return), and then when you are far enough into the process, the left menu column will change, and you'll then see a Tax Home option in the left menu column.  Do not click the Documents tab.  Instead, click on Tax Home.  Then on the Tax Home screen, scroll way down to the bottom to "Your Tax Returns & Documents".  Expand that section and choose the past year you want.   If your past returns are not shown there, then you likely have multiple accounts and signed into the wrong one.  I'll tell you below how to troubleshoot.   If you have already started or finished a 2024 online return: Log in, and if you've already started a 2024 return in that account, then it may already open at the Tax Home.  If not, click the Tax Home tab in the left column menu.  Do not use the Documents tab.  At the Tax Home scroll down and expand "Your Tax Returns & Documents."   If the past returns are not there, see the steps below.   If you do all that and can't find the past return, here's how to look for multiple accounts: You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.   To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access. NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session. https://myturbotax.intuit.com/account-recovery If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:          Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by other parameters.

There is no educational tax benefit for Room and board (R&B). R&B are not  qualified expenses for a tuition credit or for tax free scholarship.  As such, there is usually no R&B entry box at the educational expenses screen, in TurboTax (TT).   There is an exception. R&B are qualified expenses for a Qualified Tuition Plan (QTP) ( 529  or ESA) distribution. TT will give you an entry point for R&B, but you must have previously entered your 1099-Q* for the QTP distribution (enter your 1099-Q before you enter your 1098-T).  To get the screen to enter Room & Board, answer yes when asked if you have book expenses, in the educational expenses (1098-T) section.    *The 529 plan will issue an IRS required form 1099-Q for any distributions made from the plan during the year. The 1099-Q will be issue in January or early February in the following year.

@ Luismendoza0511 wrote:   IRS don't have my 2024 taxes. TurboTax shows my taxes are done, irs said they don’t have them. Are you expecting a Federal refund, or did you owe additional taxes due?   I'm not sure what you mean by "shows my taxes are done."   That's not enough information to know if your return was successfully filed or not.  Did you efile?  If so, did you get 2 emails afterward--the first one saying the return had been submitted, followed later by an email saying if it was accepted or rejected?  The emails could have ended up in your spam/junk folder.    Here's another way to check: Log in to your Online TurboTax.  What is the exact term you see at the Tax Home for the return status; i.e., which of the following?  Does it say your return was accepted, rejected, printed, started, ready to mail, or something else?   "Irs said they don't have them." Does that mean you phoned and spoke to an IRS customer agent?   Or are you referring to the IRS "Where's My Refund" tool?   Or did you get a letter from the IRS?

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.     https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx Account Recovery     Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.