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You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue   See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

You may have more than one TurboTax account.  See this TurboTax support FAQ for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx   To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/ Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)   If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.   Go to this IRS website for free transcripts of a federal tax return - https://www.irs.gov/individuals/get-transcript   For a fee of $30 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

David, thank you for your reply.     The compiled 1099-INT I received contained eight different states from which I received 2025 muni interest payments,  After entering the data from each state into TT's 1099-INT interview with each state's digraph and interest amount paid and received through one brokerage, upon running the error check prior to filing, the consolidated 1099-INT flagged it for having the incorrect MX state digraph.    My state does not tax munies, and all states that paid interest were entered with their correct digraph.  TT created the MX, but doesn't want me to submit what it entered.      I'd like to get this filed but don't know whether to ignore the MX, change it in the form to one of the state codes, or remove the MX from the form and submit it blank.     Any advice received will be appreciated as the issue seems to be one internal within TT.  

Take a look at the following TurboTax help article to learn where to enter your Schedule C business expenses:   Where do I enter my self-employment business expenses, like home office, vehicle mileage, and supplies?  

@Ediepie    1)  TTX software no longer uses "MX" for multiple states.  They now use "XX" on the form when looking at the sheet in Forms Mode.  That has been the case for a number of years...MX was used maybe 10 or more years ago (wild guess)   2)  Unless you are a resident of Utah, you don't need to break out all the states.  Just your own state, any US Territory bonds (Puerto Rico, Guam, US Virgin islands), and the remaining $$ are all lumped together as "Multiple States" (XX)   3)  You really shouldn't be working in Forms Mode, make the entries using the Interview is safer for a 1099-INT

Black out all personal information before scanning and uploading any tax information or earnings statement.   Or you may review the final paystub for the year to determine your overtime premium.  It is possible that the employer pays overtime based upon a union contract or state regulations that exceeds the FLSA requirements.      The qualified overtime deduction amount is the “half” portion of “time-and-a-half” compensation that is required by the Fair Labor Standards Act and reported on a Form W-2, Form 1099, or other specified statement furnished to the individual.   Paystubs may report either:   the full overtime pay, or the "half" portion. As an example, if the employee’s regular rate of pay is $20 per hour and the employee worked one hour of overtime, the employee’s full overtime pay would be $30 ($20 x 1.5).    If the full overtime pay is reported, the qualified overtime for deduction purposes is equal to one-third of total overtime: $30 / 3 = $10.   The "half" portion and the employee’s qualified overtime would be $10 ($30 overtime pay less $20 regular pay).   For the deduction for qualified overtime:     Maximum annual deduction is $12,500 ($25,000 for joint filers). Deduction phases out for taxpayers with modified adjusted gross income over $150,000 ($300,000 for joint filers). The deduction reduces federal income tax liability, it does not exempt overtime pay from Social Security and Medicare taxes.  Employees will still owe these taxes on their overtime earnings. Taxpayers filing as married filing separately are not eligible for the deduction. The deduction is available for both itemizing and non-itemizing taxpayers.

TurboTax doesn't support filing Form 709, the United States Gift (and Generation-Skipping Transfer) Tax Return, which is required for reporting large cash gifts exceeding the annual exclusion amount ($19,000 for 2025.) Givers are responsible for reporting gifts over this amount, but TurboTax doesn't include a feature to file gift tax returns. You will likely need to file Form 709 separately outside TurboTax.

It's not clear what you are trying to do. I'll assume you want to file a School District income tax (SDIT) return*.   TurboTax (TT) does not automatically prepare a School District return (form SD100), you must initiate it. At the screen, in the Ohio program, titled  "A few things before we wrap up your state taxes"       scroll down to School District taxes.  Or later at the screen  "Your 2025 Ohio Taxes are ready for us to check"     -Click Other situations     -Scroll down to School District taxes.   Beginning in 2024, TT will ask “Do you want to file your School District taxes”, if your W-2 showed SD withholding in box 19.   Usually  the School District Income Tax (SDIT) return  is e-filed with the state return, but there are exceptions. Read the Ohio 'filing instructions" that TurboTax prepares, They will tell you if the SD100 was e-filed or if you have to mail it.   *Ohio has both city and school district income taxes (SDIT). Boxes 18,19 & 20, of your W-2 could be for either. You are subject to city income tax if you live or work (or both) in a city with an income tax.  You are only subject  to SDIT if you live in an SD with an income tax. 

If you get stuck on the PPP loan page and cannot get past it, the easiest way out is to simply click to another section of your return without answering any questions or filling in any data. @markthetexan 

For working interest owners, the lease bonus and lease payments are reported on Form 1099-NEC, Box 1, Nonemployee Compensation. This amount should be reported on Schedule C, Gross Receipts and Sales. This income is subject to self-employment tax on Schedule SE.   To enter your Form 1099-NEC income from the oil exploration company in TurboTax, follow these steps: 1. Go to the Wages & Income section. 2. Find the 1099-NEC or Nonemployee Compensation section. 3. Select Start or Add a 1099-NEC. 4. Enter the payer's information and the amount from Box 1 of your 1099-NEC. 5. Follow the on-screen prompts to complete income entry. After entering income, TurboTax will guide you to enter any related expenses to reduce your taxable self-employment income.

We are aware some customers are experiencing issues when trying to file but are looped back instead of being able to proceed and file.   We're investigating this issue. We'll inform you once the program is updated.