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April 16, 2025
10:49 AM
@mdube2 Some Windows updates were issued last week. IF partially installed, they are known to block TTX updates. Check again for your Windows updates and reboot even if there are none remainin...
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@mdube2 Some Windows updates were issued last week. IF partially installed, they are known to block TTX updates. Check again for your Windows updates and reboot even if there are none remaining to be installed. Still no go?? Download and install the "Manual Update" (takes time, so go wash some dishes for awhile once you start it). Manually Update TurboTax for Windows Software
April 16, 2025
10:46 AM
Turbotax is not asking for the information necessary for me to file an accurate answerbon line 13 of N-11. Because my retirement annuities are only partially taxed by Hawaii (formula determined by th...
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Turbotax is not asking for the information necessary for me to file an accurate answerbon line 13 of N-11. Because my retirement annuities are only partially taxed by Hawaii (formula determined by the portion of employee vs. Employer contributions to my 403b), I need for this line to be accurate, and it would be nice if Turbotax could also walk me through filling out schedule J, even though it has to be mailed in rather than e-filed. I have had to send amended returns for two years now because turbotax doesn't let me parse out this information.
April 16, 2025
10:46 AM
In the deduction section, they are asking for the cost of the new vehicle I bought. Is that the actual cost, or what I have paid for the year?
April 16, 2025
10:44 AM
What got paid twice? A tax due or the Turbo Tax fees? Check your bank account or credit card to see if you paid twice. How to review your fees https://ttlc.intuit.com/community/charges-and-fe...
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What got paid twice? A tax due or the Turbo Tax fees? Check your bank account or credit card to see if you paid twice. How to review your fees https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353
April 16, 2025
10:43 AM
1 Cheer
The question above made no mention at all about dashes. Usually you should enter without dashes and let the software add dashes where needed.
April 16, 2025
10:42 AM
The IRS rejected your federal return because the IRS was unable to confirm your identity based on the your AGI from last year. This number has to match what the IRS has in their database exactly, so ...
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The IRS rejected your federal return because the IRS was unable to confirm your identity based on the your AGI from last year. This number has to match what the IRS has in their database exactly, so returns get rejected for this reason from time to time. To e-file again, you need to enter a different number to get it to match the IRS database. If you didn't file last year or you filed late (after the October deadline), try entering 0 for your AGI.
If the IRS continues to reject you, we recommend that you print and mail your taxes in. If you used TurboTax Online, just sign back in then follow the step-by-step instructions on how to change your AGI. If you used the TurboTax CD/Download, open your return in TurboTax and go to the File tab.
To correct your last year's AGI:
Open your return
Select the File tab
Continue until you reach the screen that says To continue, select options below
Enter your corrected AGI in Enter last year's AGI here
Select Continue and follow the screens until you've re-transmitted your return
How do I find last year's AGI?
April 16, 2025
10:41 AM
We cannot see your tax return or your information. But it is impossible to e-file the same tax return twice. If the IRS accepted an e-file from you, they will reject any second or later attempts yo...
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We cannot see your tax return or your information. But it is impossible to e-file the same tax return twice. If the IRS accepted an e-file from you, they will reject any second or later attempts you make at e-filing again. Why do you think you paid twice?
April 16, 2025
10:41 AM
TurboTax will divide the sale price based on the rental percentage for you.
@Finney-nichelle92
April 16, 2025
10:40 AM
The income transferred to Schedule SE form your K-1 schedule would only be the self-employment income listed on line 14 of the Schedule K-1. I'm not sure where you entered the interest expense, but y...
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The income transferred to Schedule SE form your K-1 schedule would only be the self-employment income listed on line 14 of the Schedule K-1. I'm not sure where you entered the interest expense, but you would need to have it included in the line 14 self-employment earnings for it to affect your self-employment tax listed on Schedule SE.
April 16, 2025
10:39 AM
“Accepted” is not the same as “approved”. TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing. Only the...
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“Accepted” is not the same as “approved”. TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing. Only the IRS can approve of the refund, which is a later stage of processing. If the IRS approves your refund they will provide a date for the refund to be issued.
Federal and state refunds come from completely separate entities. There is no rule as to which one will come in first or how long it will be between their arrival in your account.
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
To track your state refund:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh
.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst
April 16, 2025
10:38 AM
Do you get railroad benefits? You don’t enter Social Security SSA-1099 under 1099R. It has its own place. Enter a SSA-1099, SSA-1099-SM or RRB-1099 under Federal Taxes on the left side or t...
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Do you get railroad benefits? You don’t enter Social Security SSA-1099 under 1099R. It has its own place. Enter a SSA-1099, SSA-1099-SM or RRB-1099 under Federal Taxes on the left side or top Wages and Income Then scroll down to Retirement Plans and Social Security Then the second line - Social Security (SSA-1099. RRB-1099) - click the Start or Revisit button Up to 85% of Social Security becomes taxable when all your other income plus 1/2 your social security, reaches: Married Filing Jointly: $32,000 Single or head of household: $25,000 Married Filing Separately: 0 Social Security is on line 6a and any taxable amount on 6b. Any withholding will show up on 1040 line 25b.
April 16, 2025
10:38 AM
Topics:
April 16, 2025
10:38 AM
@Edlanier92 wrote:
You didn't answer my question....... you said everything I said in a longer copy paste format.
Why bother answering?
If you owe more than $2000 in taxes, you can ...
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@Edlanier92 wrote:
You didn't answer my question....... you said everything I said in a longer copy paste format.
Why bother answering?
If you owe more than $2000 in taxes, you can get a $2000 credit. This is not what you owe at the end of the year, but your total tax liability. For example, if you had $5000 of withholding and expect a $1000 tax return, your tax liability was $4000. You should expect that by adding a child dependent, you would get the full $2000.
If you don't owe taxes because your income is too low, you can get up to $1700, but only if you have income from working. Income not from working (like investments or unemployment compensation) is not eligible for this credit even though it may be taxable.
View or print the PDF of your form 1040. If you listed a child who is eligible for the Child Tax Credit, you will see their name and SSN in the Dependent section and the box for Child Tax credit will be checked.
The amount of Child Tax Credit is on line 19. The amount of Additional Child Tax Credit is on line 28/
April 16, 2025
10:37 AM
@mannyht3 Delete that 1099-R....you are entering the SSA-1099 in the wrong place. ..........it is NOT a 1099-R form...it is an SSA-1099. There is a specific SSA-1099 menu line on the Wag...
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@mannyht3 Delete that 1099-R....you are entering the SSA-1099 in the wrong place. ..........it is NOT a 1099-R form...it is an SSA-1099. There is a specific SSA-1099 menu line on the Wages&Income page to start entering that form, and has no extra boxes.
April 16, 2025
10:37 AM
Hi there, I'm desperate and in need of help with this situation. My situation is a bit more complicated as I married my husband in December 2024 on a K1 visa and am now having to report his income t...
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Hi there, I'm desperate and in need of help with this situation. My situation is a bit more complicated as I married my husband in December 2024 on a K1 visa and am now having to report his income that was made last year in his home country. We are married filing jointly. I want to verify that TurboTax will allow for A) Form 1116 in order to get a tax credit on the tax he already paid on his income in Jersey (his country, a small island between France and UK). I was initially told to use form 2555 but since he moved here in September, it said I didn't qualify for form 2555 because he didn't pass the physical presence test (?). And, B) I need to verify that if I use Turbo Tax Deluxe, will it guide me through with the form 8962 and helping me with the alternative calculations for year of marriage. I have used 4 other tax programs, all of which have failed in the ACA alternative calculations - 2 of the 4 let me input the info and "allocate", however, the program is failing to calculate the proper repayment. According to government guidelines, my FPL is approximately 270% and I should only be repaying $1,000. However, they're still stating that I owe $1,900 and not taking the FPL into consideration. This is after supposedly allocating the amounts for just myself over 11 months out of the year. I have missed the tax deadline due to these issues and I am truly panicking. Any advice would be really appreciated.
April 16, 2025
10:37 AM
Try these options to fix the issue you are having
If you are using TurboTax Online
Check your browser's settings. (Clear your Cache and Cookies)
Check on your internet connection
Tr...
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Try these options to fix the issue you are having
If you are using TurboTax Online
Check your browser's settings. (Clear your Cache and Cookies)
Check on your internet connection
Try using a different web browser
If you are using TurboTax Desktop
Make sure the software is updated.
If you haven't rebooted your computer, please do
Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software.
** If you are using the phone/tablet app, try changing to laptop/computer if possible. If you do not have access to a computer, switch to a web browser within your phone or tablet, and sign in from there.
If you are still having issues after trying these options, contact Customer Support by clicking the link below
TurboTax Phone Number
April 16, 2025
10:36 AM
What does the browser have to do with the actual Turbo Tax software?
April 16, 2025
10:36 AM
I have the desktop version of TurboTax. The saved files are both Tax files and pdf format. I will do what you suggested in your very clear and detailed instructions and I'll let you know if that was ...
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I have the desktop version of TurboTax. The saved files are both Tax files and pdf format. I will do what you suggested in your very clear and detailed instructions and I'll let you know if that was successful. Very much appreciate your assistance.
April 16, 2025
10:36 AM
The disaster loss doesn't carry over, the NOL does. An NOL says that your income for the entire year was a negative number. If your overall income on the 2023 tax return was a negative then the sys...
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The disaster loss doesn't carry over, the NOL does. An NOL says that your income for the entire year was a negative number. If your overall income on the 2023 tax return was a negative then the system should carry the NOL forward from last year. If it did not then you can manually enter your NOL in the system by typing NOL into the searchbar at the top of the screen and then clicking the 'jump to' link that appears.
@casualty loss