All Posts

Are you amending your New York return?   Sounds like you are being asked to type in a reason why you are amending......  Are you using TurboTax Online?   If you are using desktop, switch to Forms Mode (click on Forms in the upper right corner) and go to the form with the red exclamation mark and fixed the error there.   

You don't need to do anything other than whatever the IRS notice tells you to do.   The IRS already fixed it on your return.   Because you marked it yes, that caused a zero to be entered on Line 6 when there should have been an amount.   You can prepare the amendment in TurboTax, but you don't need to file it as your return was already adjusted.  The IRS adjusted line 6b from zero to the correct amount, which increased your taxable income and therefore, reduced the amount of your refund.     

Wait---what "activation code?"    Do you mean the 16 digit license code for the desktop download?   There is no activation code for online TurboTax.  If you have a license key it is for the desktop download to use on a full PC or Mac.    The difference this year is that instead of using a CD to install desktop you just download the software to your hard drive.        HOW DO I GET STARTED WITH TT DESKTOP   https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=m5zp8c5h    

I don't think that link is valid.   The official promo page is linked here!   From: Reward terms and conditions: Advocates can send their Friends an invitation with instructions and a Link via text message (including SMS), email, or other available social messaging platform on how to redeem the Offer.  In order for an Advocate to qualify for a Reward, each Friend must:    (1) be a new TurboTax customer; and  (2) access and purchase a TurboTax Online or TurboTax Live product (depending on specific promotion) only using the unique Link provided in the invitation received between November 1, 2024 and October 15, 2025.    Purchases of TurboTax Free Edition, TurboTax Desktop products, TurboTax Verified Pro services, and TurboTax State preparation and filing services do not qualify towards a Reward and are not part of this Program.   Up to 45 days after an Advocate’s Friend redeems the Offer using the Link from the invitation, the Advocate will be sent an email with Reward information for electronic gift card and charity donation options (if made available).   After Reward selection, another email will be sent with gift card e-certificate information or information regarding your selected charitable donation (if made available).  

I remember checking a box saying take my fees out of my refund I received my refund fairly quick. Then got one email saying I owed them $146 for filing. Unfortunately I’m unemployed now due to medical issues and my bank closed my account for no activity for over 30 days. If they try to debit it, it won’t go through due to it being closed. 

Are the fees supposed to come out of your refund? If the IRS is taking too long to send your refund you still have to pay the fees in time, 36 days after your original estimated refund date.   See What if the IRS reduces your refund or delays it. https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313   Then when the IRS does send your refund they won't take the fees out again.   And, Why you got charged, https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102   You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

You don't have to pay again if your return gets rejected; you just fix it and re-submit it until it transmit successfully.    Are the order numbers the same, or  did you have to upgrade in order to successfully e-file?    And one more question, are you trying to file from multiple accounts; you should only be using one account, the same account you use each year to prepare and file your tax return.  How many TurboTax Accounts do I have? 

Payment for what?  Federal tax due or state?  Or the Turbo Tax fees?  Have you filled out and filed your tax return?  The federal tax due is one payment voucher 1040V for the a,Lunt on 1040 line 37.  

It's not uncommon for your state return to remain pending after your Federal return has been accepted. The pending status means that your state return hasn't been accepted or rejected yet.    ‌Review the TurboTax article Why is my state e-file still pending? for more information.