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April 22, 2025
6:31 AM
If you chose to pay your TurboTax fees from your federal refund then your refund goes first to a third party bank. That bank takes out the fees you owe to TurboTax, sends it to TT, takes the "refun...
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If you chose to pay your TurboTax fees from your federal refund then your refund goes first to a third party bank. That bank takes out the fees you owe to TurboTax, sends it to TT, takes the "refund processing fee of $40 ($45 in CA) for itself, and sends the rest of the refund to your bank account.
How can I see my TurboTax fees?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k
What is Refund Processing Service?
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
Federal and state refunds come from completely separate entities. There is no rule as to which one will come in first or how long it will be between their arrival in your account.
TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. “21 days” is not a promise from TurboTax or the IRS.
First, check your e-file status to see if your return was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.
You need your filing status, your Social Security number and the exact amount (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:
https://www.irs.gov/refunds
To track your state refund:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr
If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh
.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst
April 22, 2025
6:30 AM
You can visit the MN Where's My Refund page to track the status of your refund which would have included your renters rebate.
April 22, 2025
6:30 AM
Yes, indeed. Amazon keeps your purchased digital products as long as your account is active. Costco had a better promotional price, but it's not worth the troubles that I went through.
April 22, 2025
6:30 AM
The question about receiving a disaster distribution occurs after the entries for Form 1099-R. Return to that topic and continue from the 1099-R Summary page. If you didn't enter Form 1099-R, you sho...
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The question about receiving a disaster distribution occurs after the entries for Form 1099-R. Return to that topic and continue from the 1099-R Summary page. If you didn't enter Form 1099-R, you shouldn't have encountered this question.
April 22, 2025
6:29 AM
There is no Direct Mail link on the page.
April 22, 2025
6:27 AM
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and ha...
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You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.
What is the rejection code or rejection message?
If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
April 22, 2025
6:26 AM
What exactly do you need help with? Preparing an amended return or actually filing it?
Please include which version of TurboTax you are using: TurboTax Online or TurboTax for Desktop?
April 22, 2025
6:24 AM
Thanks @DawnC , the link you provided got me one step closer. Unfortunately, when I entered the 2021 license code that I received from Costco, it gave me an error "We hit a snag loading your data." I...
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Thanks @DawnC , the link you provided got me one step closer. Unfortunately, when I entered the 2021 license code that I received from Costco, it gave me an error "We hit a snag loading your data." I did double check the code to make sure it's correct. When I tried the license codes for the other years (2024, 2023, etc.), I instead got a message, "This license code has already been associated with an account. Please check that account and look for it in Downloads" -- which is correct, as I can see these other years' products under my Downloads tab. Only the 2021 license code doesn't work.
April 22, 2025
6:23 AM
Yes. As DawnC posted earlier, you can download your prior year ".tax2022" file under Your tax returns & documents on the Tax Home page (scroll to the bottom). Choose the year then click on Download ....
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Yes. As DawnC posted earlier, you can download your prior year ".tax2022" file under Your tax returns & documents on the Tax Home page (scroll to the bottom). Choose the year then click on Download .tax file.
Note that this file will reflect the final version of your tax return. If you amended that year, the tax file will include the amended changes.
@sept031989
April 22, 2025
6:20 AM
Hi there, I am just following up about this as I am still stuck with the rejected state return. Is there anyone that can advise? Thank you so much in advance for your help.
April 22, 2025
6:18 AM
A take action message likely means you need to do something so you can either call them or wait for a letter. No one but the IRS can tell you what they need from you. There should be a phone number ...
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A take action message likely means you need to do something so you can either call them or wait for a letter. No one but the IRS can tell you what they need from you. There should be a phone number listed with the extension to call.
April 22, 2025
6:16 AM
Well then I must’ve missed that mark then. Because TurboTax hasn’t updated mine since March 9th.
April 22, 2025
6:13 AM
Did you e-file your tax return and was it accepted? Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
You complete your tax return by finish...
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Did you e-file your tax return and was it accepted? Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.
To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product. If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website. See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
April 22, 2025
6:12 AM
Go to this IRS website for a lost tax refund - https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0
April 22, 2025
6:10 AM
Did you e-file your tax return and was it accepted? Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
You complete your tax return by finish...
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Did you e-file your tax return and was it accepted? Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.
To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product. If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website. See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
April 22, 2025
6:09 AM
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the pr...
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If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.
April 22, 2025
5:57 AM
@opieg53 If there are no state income taxes withheld in box 14 of the Form 1099-R then leave boxes 14, 15 and 16 blank (empty) on the Form 1099-R. If the program continues to give errors then delete...
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@opieg53 If there are no state income taxes withheld in box 14 of the Form 1099-R then leave boxes 14, 15 and 16 blank (empty) on the Form 1099-R. If the program continues to give errors then delete the 1099-R and re-enter manually to clear the error.
April 22, 2025
5:57 AM
"The FI page and worksheet are available if you use Print Center and the option for all worksheets." Really? FFS, these are the hoops you have to jump through to get filing instructions?
April 22, 2025
5:55 AM
Well, that's just it. Online, there are no links to filing instructions in Tax Home. If I download my return, there are no filing instructions there either. Even if TurboTax doesn't track my actu...
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Well, that's just it. Online, there are no links to filing instructions in Tax Home. If I download my return, there are no filing instructions there either. Even if TurboTax doesn't track my actual payment, they should be able to track that I have entered that option for auto debit. Or at least find a way to make it more obvious.
April 22, 2025
5:51 AM
Turbo tax is asking me to correct a line on my 1099 R form from line 14a. My form is blank. I tried to correct that on my filing and it won’t accept it. Turbo tax keeps kicking me back to correct thi...
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Turbo tax is asking me to correct a line on my 1099 R form from line 14a. My form is blank. I tried to correct that on my filing and it won’t accept it. Turbo tax keeps kicking me back to correct this. It won’t let me put zero on that line.