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@sandgsamuel wrote: This is extremely disappointing. I was about to start entering my donations for this tax year. Your response is also lacking in care about you customers. I suggest you reverse this decision immediately. No one who has responded in this thread, including myself, works for Intuit. Regardless, the odds of this decision being reversed are slim to none. I suggest that you move on to one of the products that have been, and are being, developed to replace ItsDeductible.

If your 20 year old is a full-time student, she can be claimed as a qualifying child dependent on your tax return.  She can file a tax return of her own, but must say on her return that she can be claimed as someone else's dependent.       WHO CAN I CLAIM AS A DEPENDENT?   You can claim a child, relative, friend, or fiancé (etc.) as a dependent on your 2025 taxes as long as they meet the following requirements: Qualifying child They're related to you. They aren't claimed as a dependent by someone else. They're a U.S. citizen, resident alien, national, or a Canadian or Mexican resident. They aren’t filing a joint return with their spouse. They're under the age of 19 (or 24 for full-time students). No age limit for permanently and totally disabled children. They lived with you for more than half the year (exceptions apply). They didn't provide more than half of their own support for the year. Qualifying relative They don't have to be related to you (despite the name). They aren't claimed as a dependent by someone else. They're a U.S. citizen, resident alien, national, or a Canadian or Mexican resident. They aren’t filing a joint return with their spouse. They lived with you the entire year (exceptions apply). They made less than $5200 in 2025 (not counting Social Security) You provided more than half of their financial support. When you add someone as a dependent, we'll ask a series of questions to make sure you can claim them. There may be other tax benefits you can get when you claim a dependent.     IRS interview to help determine who can be claimed: https://www.irs.gov/help/ita/who-can-i-claim-as-a-dependent  

This is extremely disappointing. I was about to start entering my donations for this tax year. Your response is also lacking in care about you customers. I suggest you reverse this decision immediately. I have been using turbotax for many years. I will begin looking at alternative software, to see who has a similar feature. In your curt response to the previous complaint you should have provided the rational for this poor decision. It will cost you more in lost customers than you can be saving by canceling this feature.  This shows clearly that you don't care about loosing customers.  "We know that many of our loyal ItsDeductible users may feel disappointed, and for that, we truly apologize." as I the the elementary students that I work with, apologies are worthless unless they are accompanied by a change in behavior.  

@pjn   Sorry, the Basic Desktop program is not available for 2025.  You can buy the other Desktop Download program here or in stores or online like Amazon, Costco, etc. https://turbotax.intuit.com/personal-taxes/cd-download

DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)   https://turbotax.intuit.com/personal-taxes/cd-download/   You can also purchase the desktop download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.   This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.   When you use desktop software, there is an additional fee to e-file a state return.  You can avoid that fee if you print, sign and mail the state return. 

My Xfinity email is taking too long to get and crashing.  So how do I work around this?  Just leave the TT code screen open and keep saying I didn't get an email to send a new code?  How many times will that let me try?  

Did you e-file your tax return and was it accepted? Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.   You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".   After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.   Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.   To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product. If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_...   After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.   Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday   You may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate - https://www.taxpayeradvocate.irs.gov/ or call 1-877-777-4778

How to view all your accounts https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/ If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. You can also request a transcript from the IRS https://www.irs.gov/individuals/get-transcript

@grahamseib do note that as of now many provisions of the recent tax law changes and even older sections are not ready or have not been incorporated into TT2025. many state returns aren't available yet.  just an alert so you realize that the actual results for 2025 could differ significantly from what you get using the current version. 

@brandonduargiro0403 Are you referring to the NY Inflation refund checks? @xmasbaby0  I did a quick search and was able to find requirements and helpful links:  "You are eligible for a refund check if, for tax year 2023, you: -filed Form IT-201, New York State Resident Income Tax Return -reported income within the qualifying thresholds below, and -were not claimed as a dependent on another taxpayer’s return" This was found at NYC 311. Also see Inflation refund checks. Hope this helps, if not, let us know what state or fund you're looking at so we can help guide you in the right direction. 

@grahamseib wrote: I need TurboTax 2025 desktop soon to do my year-end planning.  When will it be available? The TurboTax desktop editions for tax year 2025 are available now for purchase and download from this website - https://turbotax.intuit.com/personal-taxes/cd-download/