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Answered in your other post.  
@Fastfoley  You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue See this TurboTax support FAQ for contacting support - https://ttlc.intui... See more...
@Fastfoley  You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
Appreciate replies but still not understanding.   Calc is based off joint gross income and the 150k max is based off joint income and the 6% calc is based on total joint but then that result is appli... See more...
Appreciate replies but still not understanding.   Calc is based off joint gross income and the 150k max is based off joint income and the 6% calc is based on total joint but then that result is applied on each taxpayer which seems to double penalize, what am I missing? 
The first one downloaded.
You can correct your Email by following these steps. On the left sidebar. Scroll down and select Intuit Account Six boxes will appear Click Sign in & security Your account information... See more...
You can correct your Email by following these steps. On the left sidebar. Scroll down and select Intuit Account Six boxes will appear Click Sign in & security Your account information, including Phone number and Email are available to be updated.
After reading several posts, I changed my default browser to Chrome and I used the Import from the file menu instead from the step-by-step and I had success importing both from Schwab and Fidelity.  ... See more...
After reading several posts, I changed my default browser to Chrome and I used the Import from the file menu instead from the step-by-step and I had success importing both from Schwab and Fidelity.   
If two states are downloaded, which one is free?  The first one dowloaded or the first one filed? 
Having the same issue, called Intuit three times. No luck. Hopefully someone has a solution that might work...very frustrating.
I paid to e file but ended up mailing in my state return. How do I request a refund for that?
We'd love to help you complete your tax return, but need more information. Can you please clarify your question?
TY25_WI_Retirement_TT is a Wisconsin error code that refers to retirement income reporting.   Go back to your Federal tax return. Return to the 1099-R section Carefully review each 1099-R... See more...
TY25_WI_Retirement_TT is a Wisconsin error code that refers to retirement income reporting.   Go back to your Federal tax return. Return to the 1099-R section Carefully review each 1099-R, especially boxes (14–19). Be sure there's an entry in box 14. Then go through the Wisconsin Interview one more time. Then run [Review] from the left menu bar    
I have Premier desktop.  I downloaded NJ software and later another user downloaded NY State but was not asked for an additional fee.  Is the additional fee changed when a return is transmitted for e... See more...
I have Premier desktop.  I downloaded NJ software and later another user downloaded NY State but was not asked for an additional fee.  Is the additional fee changed when a return is transmitted for e-file?  Which state is free?  The first one downloaded or the first one filed?
TurboTax releases updates each Friday around midnight. In the case of Depreciation, the update should be released on February 20, 2026. We recommend waiting until the next day to access your return. ... See more...
TurboTax releases updates each Friday around midnight. In the case of Depreciation, the update should be released on February 20, 2026. We recommend waiting until the next day to access your return. If you're using TurboTax Desktop, be sure to allow the program to install updates automatically.   @Roxanarodriguez 
@sailorman1 Try using the solutions already posted on this thread.  The ones directly above your post.
@BEE66 Other users have reported resolving this type of problem by using the Mozilla Firefox web browser.
It doesn't fail only with Schwab. I have tried this with Fidelity and Merrill Lynch and have the same effect. It says that the data is transferred and return to TT, but TT is still on the same page a... See more...
It doesn't fail only with Schwab. I have tried this with Fidelity and Merrill Lynch and have the same effect. It says that the data is transferred and return to TT, but TT is still on the same page and the data is nowhere to be found. This seems fundamentally broken. This is using Chrome and Edge browsers, so it isn't related to that and with all extensions disabled.